Dynamic and detail-oriented professional with a proven track record at Fire Fighters Association, excelling in customer service and innovative problem solving. Adept at resolving issues and building rapport, I consistently delivered service excellence while maintaining data integrity in CRM systems. Committed to enhancing team efficiency and customer satisfaction.
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.