Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Chris Davis

Administration & Management
Matthews,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Ramp Reports Manager

Piedmont Airlines
Charlotte, NC
09.2024 - Current
  • Accomplished multiple daily tasks within established tight time frames to maintain a smooth operation and positive experience for our passengers and staff.
  • Established operation priorities, managed schedules for over 115 daily staff, monitored performance of agents and unit managers to maximize efficiency and productivity.
  • Established positive and effective communication among unit staff and airline leadership, reducing miscommunications, and missed deadlines.

Unit Manager, Customer Operations

Piedmont Airlines
Charlotte, NC
06.2023 - 09.2024
  • Maintained organized and safe work environment by engaging in daily safety briefings and keen operational observation.
  • Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
  • Maximized performance and safety by mentoring team members leading to further development of staff and reduction in OJI incidents.
  • Enforced safety standards with crew and handlers, minimizing risks to personnel, equipment and cargo.
  • Inspected cargo handling equipment regularly to identify maintenance or safety concerns.

District Manager - MGA

American Income Life Insurance Company
Salem, OR
12.2019 - 09.2022
  • Advised and enrolled up to 10 members per week into their health, accident, and life insurance benefits, personally contributing up to $185k of annual premiums.
  • Worked directly with members to go over medical paperwork and insurance claims to help member receive up to 25% more benefits with 10% less premium thus increasing member retention by 15%.
  • Managed team of up to 20 full-time agents and leaders at one time contributing over $1.2M in annual premium.
  • Trained over 1,800 new agents over one year.
  • Promoted from Licensed Insurance Agent to Supervisor to General Management to District Management in less than 1.5 years time.

Education

Bachelor of Arts - Graphic Design

Art Institute of California
San Diego
09.2011 - 2015.08

Skills

Strategic planning

Report documentation

Team leadership

Aviation regulations

Operations management

Safety and compliance inspections

Decision-making

Software

Microsoft Office Suite

Database Management Software

QIK , Sabre, and other aviation softwares

Timeline

Ramp Reports Manager

Piedmont Airlines
09.2024 - Current

Unit Manager, Customer Operations

Piedmont Airlines
06.2023 - 09.2024

District Manager - MGA

American Income Life Insurance Company
12.2019 - 09.2022

Bachelor of Arts - Graphic Design

Art Institute of California
09.2011 - 2015.08

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Chris DavisAdministration & Management