CHOZZYN HAYES
Garner
Summary
Social work graduate with hands-on experience in diverse settings. Skilled in working with disadvantaged and minority populations to provide support and advocacy. Currently pursuing a master's degree to further deepen expertise in social work practices.
Overview
5
5
years of professional experience
Work History
MSW Social Work Intern
The Carying Place
Cary
01.2026 - Current
- Assists in the Children's Program with ages 2-18.
- Facilitated engaging activities to support children's social and emotional growth
- Provide support to families
- Exhibited empathy and understanding while providing support to families
- Documented comprehensive progress notes to track client developments
- Creates lesson plans
- Managed front desk phone communications, ensuring prompt and professional responses to inquiries.
Beauty Supply Store Associate
IBeauty
Raleigh
06.2025 - Current
- Greeted customers upon entry, fostering a welcoming atmosphere.
- Enhanced customer satisfaction by delivering efficient and friendly service during transactions.
- Processes transactions accurately using point-of-sale systems.
- Restocks merchandise and ensures shelves are well-displayed.
- Ensured clean and safe shopping environment through regular maintenance and monitoring.
- Utilizes strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Cashier
Food Lion
Garner
05.2023 - 12.2025
- Executed quick and accurate checkouts to ensure efficient customer flow.
- Followed procedures for handling various forms of payments to maintain transaction accuracy.
- Delivered quality customer service to enhance customer satisfaction.
Social Work Intern
Bethesda Center For The Homeless
Winston-Salem
02.2025 - 04.2025
- Improved client outcomes by developing and implementing individualized service plans.
- Guided clients in accessing community resources to address family assistance needs.
- Assessed client needs through interviews to identify appropriate service options.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
Undergraduate Researcher
Winston-Salem State University, Education Department
Winston Salem
02.2024 - 04.2025
- Presented and defended research findings at The National Conference of Undergraduate Research (NCUR) on behalf of Winston-Salem State University, enhancing university visibility.
- Collaborated with undergraduate peers and engaged with graduate advisors to strengthen research outcomes.
- Extracted critical data from key research sources to support project objectives.
Retail Associate
Cracker Barrel
Orangeburg
03.2021 - 11.2022
- Welcomed and assisted guests, enhancing their shopping experience.
- Managed stock room inventory and restocked sales floor, ensuring product availability.
- Maintained clean and organized workspace, supporting efficient operations.
Emergency Services Intern
Orangeburg County EMS
Orangeburg
06.2021 - 08.2021
- Assisted in delivery of emergency care by observing EMS protocols in action.
- Enhanced emergency response skills through development of competencies in call management.
- Facilitated operations by managing administrative tasks to support EMS activities.
- Ensured discretion in handling sensitive information.
- Gained understanding of medical terminology and abbreviations.
Education
Bachelor of Science - Social Work
Winston Salem State University
Winston Salem, NC05-2025
Master of Science - Social Work
The Ohio State University
Columbus, OHColumbus, OH
Skills
- Client intake processes
- Case management and care coordination
- Trauma-informed care
- Client-centered approaches
- Confidentiality and HIPAA compliance
- Client advocacy and empowerment
- Progress note writing
- Resource navigation
- Attention to Detail
- Engagement strategies
- Empathetic communication
- Diverse population rapport
- Cultural humility and responsiveness
- Safety intervention planning
College Involvement
- National Society of Leadership & Success, 09/01/22, 05/01/23
- Social Work E-board, 05/01/24, 06/01/25
- Volunteering at various organizations 01/2025-Current
Timeline
MSW Social Work Intern
The Carying Place
01.2026 - Current
Beauty Supply Store Associate
IBeauty
06.2025 - Current
Social Work Intern
Bethesda Center For The Homeless
02.2025 - 04.2025
Undergraduate Researcher
Winston-Salem State University, Education Department
02.2024 - 04.2025
Cashier
Food Lion
05.2023 - 12.2025
Emergency Services Intern
Orangeburg County EMS
06.2021 - 08.2021
Retail Associate
Cracker Barrel
03.2021 - 11.2022
Bachelor of Science - Social Work
Winston Salem State University
Master of Science - Social Work
The Ohio State University