Chloe Foster
Hamlet
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
PCAP Specialist
Richmond County Health Department
Rockingham
01.2026 - Current
- Developed health education materials for community outreach programs.
- Conducted health assessments to identify community needs and resources.
- Collaborated with local organizations to promote public health initiatives.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Observed and reported unusual symptoms and changes to charge nurse.
Office Assistant
Food Lion
Rockingham
12.2021 - Current
- Assisted customers with inquiries and product information.
- Processed transactions efficiently at the point of sale.
- Operated cash register and balanced daily cash drawers accurately.
- Trained new staff on store procedures and customer service standards.
- Handled customer complaints with professionalism and empathy.
Assistant Customer Service Manager
Food Lion
Rockingham
03.2025 - 12.2025
- Assisted in managing daily customer service operations and staff scheduling.
- Trained new team members on customer service protocols and company policies.
- Resolved customer inquiries and complaints efficiently and professionally.
- Coordinated special promotions and events to enhance customer engagement.
- Maintained knowledge of products to provide accurate information to customers.
- Collaborated with management to develop strategies for improving service quality.
- Resolved escalated customer issues in a timely manner.
- Trained new employees on company policies, procedures, techniques and customer service standards.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Assisted customers with inquiries, complaints and feedback.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Supervised and trained customer service team members to provide exceptional service, driving retention, and satisfaction.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
CNA
FirstHealth of the Carolinas- Richmond Memorial Hospital
Rockingham
04.2024 - 05.2025
- Provided compassionate care to patients in various medical settings.
- Assisted nursing staff with daily patient activities and personal hygiene tasks.
- Monitored vital signs and reported changes to healthcare team members.
- Maintained cleanliness and safety of patient rooms and common areas.
- Documented patient care activities in electronic health record systems.
- Supported patients with mobility, ensuring comfort and safety during transfers.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Education
Associate of Arts - Art
Richmond Community College
Hamlet, NC 08.2022 - 07.2024
CNA I - Certified Nursing Assistant
Richmond Community College
Hamlet, NC 06.2023 - 10.2023
Skills
- Vital sign assessment
- Electronic health records
- Patient care documentation
- Health education development
- Customer relationship management
- Complaint resolution
- Service quality improvement
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Team leadership
- Vital sign monitoring
- Community outreach
- Compassionate care
- Multitasking
- Basic life support
- Clinical documentation
- Active listening
- Patient care
- Complex Problem-solving
Timeline
PCAP Specialist
Richmond County Health Department
01.2026 - Current
Assistant Customer Service Manager
Food Lion
03.2025 - 12.2025
CNA
FirstHealth of the Carolinas- Richmond Memorial Hospital
04.2024 - 05.2025
CNA I - Certified Nursing Assistant
Richmond Community College
06.2023 - 10.2023
Associate of Arts - Art
Richmond Community College
08.2022 - 07.2024
Office Assistant
Food Lion
12.2021 - Current