Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Ehrenberger

Spring Lake

Summary

Food Service Foreman with AAFES experience in food preparation and sanitation. Demonstrated ability to reduce food waste and improve customer satisfaction through effective leadership and quality control. Expertise in supply ordering and cost-saving initiatives while ensuring high food quality standards. ServSafe Certified.

Overview

8
8
years of professional experience

Work History

Food Service Foreman

AAFES
10.2024 - Current
  • Supervised food preparation and service operations for customer satisfaction.
  • Managed inventory control and ensured stock levels were maintained.
  • Trained staff on food safety regulations and proper sanitation practices.
  • Implemented cost-saving measures while maintaining food quality standards.
  • Provided excellent customer service by addressing inquiries and concerns efficiently.
  • Ordered ingredients, supplies, and equipment as needed to meet production demands.
  • Implemented effective strategies for reducing food spoilage rates throughout the kitchen.
  • Ensured adherence to health and safety standards, including proper food storage and handling procedures.
  • Encouraged team collaboration among kitchen staff by providing feedback on their work performance.
  • Supervised and trained kitchen staff on proper food preparation techniques.
  • Assisted in developing standard operating procedures for all kitchen operations.
  • Inspected kitchens and equipment to ensure cleanliness and compliance with regulations.
  • Analyzed financial data related to sales trends and menu pricing changes.
  • Resolved customer complaints regarding quality of food or service in a timely manner.
  • Performed routine maintenance tasks such as cleaning walls, floors, shelves, counters.
  • Controlled portion size of each dish served in order to maximize profits while minimizing waste.
  • Adhered to company food, safety, quality and sanitation policies.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Performed frequent checks to maintain consistently high quality of food preparation and service.
  • Rotated and replenished products in display cases.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Trained new employees on restaurant policies, procedures, and customer service standards.
  • Managed cash flow, overseeing daily receipts and bank deposits.
  • ServSafe Certified

Food Service Foreman

AAFES
08.2021 - 10.2024
  • Supervised food preparation and service operations for customer satisfaction.
  • Managed inventory control and ensured stock levels were maintained.
  • Trained staff on food safety regulations and proper sanitation practices.
  • Implemented cost-saving measures while maintaining food quality standards.
  • Provided excellent customer service by addressing inquiries and concerns efficiently.
  • Ordered ingredients, supplies, and equipment as needed to meet production demands.
  • Implemented effective strategies for reducing food spoilage rates throughout the kitchen.
  • Ensured adherence to health and safety standards, including proper food storage and handling procedures.
  • Encouraged team collaboration among kitchen staff by providing feedback on their work performance.
  • Supervised and trained kitchen staff on proper food preparation techniques.
  • Assisted in developing standard operating procedures for all kitchen operations.
  • Inspected kitchens and equipment to ensure cleanliness and compliance with regulations.
  • Analyzed financial data related to sales trends and menu pricing changes.
  • Resolved customer complaints regarding quality of food or service in a timely manner.
  • Performed routine maintenance tasks such as cleaning walls, floors, shelves, counters.
  • Controlled portion size of each dish served in order to maximize profits while minimizing waste.
  • Adhered to company food, safety, quality and sanitation policies.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Performed frequent checks to maintain consistently high quality of food preparation and service.
  • Rotated and replenished products in display cases.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Trained new employees on restaurant policies, procedures, and customer service standards.
  • Managed cash flow, overseeing daily receipts and bank deposits.
  • ServSafe Certified

Cashier

Geary Community Hospital
02.2021 - 07.2021
  • Processed customer transactions accurately and efficiently at the hospital's front desk.
  • Managed cash register and maintained accurate cash drawer balance throughout shifts.

  • Assisted patients with billing inquiries and provided clear information about payment options.
  • Maintained a clean and organized checkout area to enhance the patient experience.
  • Handled customer complaints professionally, ensuring satisfaction during busy periods.
  • Recorded daily sales activities in hospital systems for accurate financial reporting.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Followed company security procedures for handling large sums of money.

Cashier & Cook

Casey’s General Store
01.2018 - 01.2021



•Processed customer transactions accurately using point-of-sale systems.

•Maintained clean and organized checkout areas for a pleasant shopping experience.

•Assisted customers with product inquiries and provided friendly service.

•Performed other duties as assigned by management.

•Stocked shelves with merchandise when needed.

•Helped customers find specific products, answered questions, and offered product advice.

•Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

•Trained new team members in cash register operation, stock procedures, and customer services.

•Prepared and served meals to customers in a fast-paced environment.

•Operated kitchen equipment safely while following health guidelines.

•Followed food safety regulations pertaining to sanitation, food handling and storage.

•Served meals to customers in a friendly and courteous manner.

•Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

•Cleaned kitchen areas, equipment and utensils.

•Packaged and bagged cooked food and prepared items.

•Refilled condiments, napkins and server workstations.

•Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

•Prepared workstations with ingredients and tools to increase efficiency.

•Rotated inventory to reduce waste and optimize freshness.

•Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.

•Monitored temperatures of prepared food and cold-storage areas.

•Filled and served various beverages for customers.

Education

Associate of Business Administration - Business Management

Kirkwood Community College
Cedar Rapids, IA

Skills

  • Food preparation
  • Sanitation procedures
  • Food presentation
  • Waste reduction
  • Ordering supplies
  • Allergy awareness
  • Promotions and marketing
  • Customer service
  • Sanitation standards
  • Staff leadership
  • Quality control
  • Food storage

Timeline

Food Service Foreman

AAFES
10.2024 - Current

Food Service Foreman

AAFES
08.2021 - 10.2024

Cashier

Geary Community Hospital
02.2021 - 07.2021

Cashier & Cook

Casey’s General Store
01.2018 - 01.2021

Associate of Business Administration - Business Management

Kirkwood Community College
Chloe Ehrenberger