Chloe Congleton
Durham
Summary
Demonstrated strong problem-solving skills in previous roles, effectively resolving guest inquiries and complaints while maintaining high standards of customer service. Experience includes monitoring dining environments for cleanliness and organization, ensuring compliance with health regulations. Collaborated with team members to enhance operational efficiency and uphold quality service standards. Proven ability to manage time effectively while performing opening and closing duties, contributing to a productive workplace atmosphere.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Dusty Donuts
Kristof
Chapel Hill
06.2021 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Server / Check Out
Byrds bbq
Durham
03.2020 - 06.2023
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked food before serving it to customers.
- Prepared drinks according to standard recipes.
- Maintained records of transactions made during shift as required by law or company policy.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Amazon Warehouse Worker
Amazon
Durham
11.2022 - 04.2023
- Operated scanners, computers, and other equipment to track orders.
- Organized warehouse space for efficient storage of products.
- Inspected incoming shipments for damage or discrepancies.
Education
GED -
Craven Community College
New Bern, NC05-2024
Skills
- Customer service
- Problem solving
- Team collaboration
- Order tracking
- Time management
- Communication skills
- Creative solutions
- Warehouse organization
- Guest relations
- Flexible and adaptable
- Decision-making
- Teamwork and collaboration
- Problem resolution
- Relationship building
- Customer relations
- Public speaking
- Social perceptiveness
- Organization
- Team management
- Communication
- Problem-solving
Timeline
Amazon Warehouse Worker
Amazon
11.2022 - 04.2023
Dusty Donuts
Kristof
06.2021 - Current
Server / Check Out
Byrds bbq
03.2020 - 06.2023
GED -
Craven Community College