CHIBUYE BANDA
Morehead City
Summary
Dedicated and detail-oriented U.S. Navy Personnel Specialist with experience providing customer service, administrative support, records management, and personnel assistance. Skilled at working in fast-paced environments, handling confidential information, solving problems, and supporting diverse customers. Known for strong communication, organization, and reliability.
Professional with strong background in human resources management, adept at handling employee relations and administrative functions. Proven track record in fostering team collaboration and driving outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, onboarding, and performance management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personnel Specialist (PS)
United States Navy
01.2020 - Current
- Provided customer service and administrative support to service members.
- Maintained and updated personnel and pay records.
- Processed transfers, gains, separations, and benefits documentation.
- Assisted customers with pay, travel, and personnel inquiries.
- Maintained accurate records while handling confidential information.
- Worked effectively under deadlines and in high-volume environments.
- Collaborated with team members to ensure efficient operations and customer satisfaction.
Education
High School Diploma -
Roma Girls’ Secondary school
Lusaka, ZambiaBachelor of Arts - Business Management
Western Governors University
Salt Lake City, UT02-2029
Skills
- Customer Service
- Administrative Support
- Data Entry
- Microsoft Word, Excel, Outlook
- Record Keeping
- Time Management
- Teamwork
- Communication
- Problem Solving
- Conflict Resolution
- Organization
- Attention to Detail
- Inventory Tracking
- Scheduling and Coordination
- Confidential Records Handling
- Fast-Paced Work Environments
Certification
- Mental Health First Aid
- Lean Six Sigma White Belt
- USMAP Computer Operator Apprenticeship
Additional Information
- Eligible to work evenings, weekends, and holidays.
- Strong customer service and interpersonal skills.
- Military leadership and professional experience.
Timeline
Personnel Specialist (PS)
United States Navy
01.2020 - Current
High School Diploma -
Roma Girls’ Secondary school
Bachelor of Arts - Business Management
Western Governors University