Cheyenne Grier
Uhaul Moving And Storage
Dallas
2
Languages
1
Certification
8
years of professional experience
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Customer Service Representative
9 Months- Conducted routine vehicle inspections to ensure operational readiness and compliance.
- Operated vehicles safely, adhering to all traffic regulations and safety protocols.
- Resolved customer inquiries via phone, email, and in-person interactions to enhance satisfaction.
- Managed rental agreements and contracts, ensuring accuracy and compliance with company policies.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Customer Retention Specialist
1 Year 7 Months- Retain customers while trying to up sale them on other lines of business such as tv, internet, phone or mobile. Call center environment, must maintain a certain amount of call volume. One of the top performers in retention in our call center.
Seasonal Sales Associate
3 Months- Greet and welcome customers with a bright spirit and maintain a good customer service experience from start to finish.
- Answer questions, assist with requests, and help customers make purchasing decisions.
- Collect payments, process returns, and exchanges at the cash register.
- Keep the sales floor organized and restock merchandise.
- Inform customers about sales, promotions, and store policies.
Sales Representative
3 Years 1 Month- Identify a customer’s needs and pitch relevant products or services.
- Ensure customers have a positive experience from start to finish.
- Achieve weekly and monthly sales quotas by successfully implementing sales and marketing strategies and tactics.
- Help train customers to operate and maintain new equipment.
- Take daily/weekly courses to gain knowledge about new products and services.
- Average Top 20% in the company for performance throughout career. Q1,Q2 and Q3 winner in the year of 2022.
Assistant Manager
1 Year 10 Months- Demonstrate leadership and teamwork, assist with recruitment, training, and development of staff.
- Responsible for managing sales targets, inventory levels, and inspecting inventory shipments.
- Helping customers, handling complaints, and providing exceptional customer service.
- Planning in-store events and sales promotions.
- Work flexible hours and lead team meetings.
- Visit competitors to gather information about their products and pricing.
- Maintain store appearance.
Education
High School Diploma
Class A CDL
Skills
Valid Driver's license
Clean driving record
Vehicle inspection
Basic math
Communication skills
Retail sales
Customer service
Cash handling
Sales leadership - Sales leadership experience (1-2 years)
Sales - Sales experience (3-5 years)
Call center experience (1 year)
Cash register
Phone etiquette
Stocking
Microsoft Office
Time management
Certification
Class A CDL
Languages
English
Spanish
Timeline
Customer Service Representative
Uhaul Moving And Storage
10.2025 - CurrentRead More
Customer Retention Specialist
Spectrum
01.2024 - 08.2025Read More
Seasonal Sales Associate
Fragrance Outlet
10.2023 - 01.2024Read More
Sales Representative
T-mobile
08.2020 - 09.2023Read More
Assistant Manager
The Queen Boutique
06.2018 - 04.2020Read More
North Mecklenburg
High School Diploma
Read More
Road Knowledge Training Academy
Class A CDL
Read More