Cheyenne Brown
Jacksonville
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
12
12
years of professional experience
Work History
Bartender
Dukenfields Tavern
JACKSONVILLE
03.2025 - Current
- Mixed cocktails and served beverages to enhance guest experience.
- Managed bar inventory and restocked supplies to ensure availability.
- Provided exceptional customer service by engaging with patrons regularly.
- Trained new bartenders on drink preparation and customer interaction techniques.
- Handled cash transactions accurately while processing customer payments promptly.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Collected and organized daily till totals and tips.
Bar Manager
Spanky’s Sports Bar and Grill
JACKSONVILLE
07.2021 - 03.2025
- Managed daily bar operations, ensuring efficient service and customer satisfaction.
- Trained and supervised staff on beverage preparation and customer service techniques.
- Developed and maintained bar inventory, ordering supplies as needed.
- Handled customer complaints, resolving issues promptly to maintain a positive atmosphere.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
BMT Team Lead
Biotest Pharmaceuticals
10.2015 - 07.2021
- Supervised all areas of production (Plasma Processing, Medical Reception, and Donor Floor) in overseeing personnel to ensure smooth operations, donor safety and product quality was maintained, including but not limited to, FDA compliance, SOPs, Log Book and Donor Records.
- Provided employee training to new and existing employees.
- Completed evaluations of personnel performance, training and customer service.
Biomedical Technician
Biotest Pharmaceuticals
03.2014 - 10.2015
- Performed donor suitability screening using the Welch Allyn and Criticare Vital Signs Monitors and phlebotomy for the collection and storage of source plasma using the Aurora and PCS2 pheresis machines.
- Worked in all areas of the center.
- Creation of Donor Record Files and completed donor medical history screening, vital signs monitoring, hematocrit and total protein reading and determination, aseptic venipunctures, and plasma units and samples collection and shipping.
Education
Associate of Arts - Education
COASTAL CAROLINA COMMUNITY COLLEGE
JACKSONVILLE, NC 09.2025 - 09.2025
HIGH SCHOOL DIPLOMA -
NORTHSIDE HIGH SCHOOL
JACKSONVILLE, NCSkills
- Employee training
- Customer service
- Inventory management
- POS software
- Team collaboration
- Conflict resolution
- Problem solving
- Effective communication
- Workplace safety protocols
- Safe serving practices
- Bar promotional planning
- Hospitality and accommodation
- Customer relations
- Restaurant management
- Responsible alcohol service
- Customer feedback management
- Staff scheduling
- ABC standards
- Budget management
- Legal compliance
- Vendor relationship management
- Supply ordering
- Equipment maintenance
- Cash handling
- Bar management
References
- Maria Rodriguez, Bartender, Dinos Bar
- (252) 470-5198
- Cadynce Peltzer, Resident Physician at Brooke Medical Center, San Antonio, TX
- (817) 889-1354
- Randi Wells, Sales/Parts delivery at Stevenson Toyota Jacksonville, NC.
- (910) 546-8733
- Kami Borgstadt Sales/Management Toyota, Charleston, South Carolina.
- (217) 653-5045
Awards
- Recipient of the 2011 Presidential Volunteer Service Award from former United States President Barack Obama for contributing over 250+ community service hours for the Disabled American Veterans Association.
Timeline
Associate of Arts - Education
COASTAL CAROLINA COMMUNITY COLLEGE
09.2025 - 09.2025
Bartender
Dukenfields Tavern
03.2025 - Current
Bar Manager
Spanky’s Sports Bar and Grill
07.2021 - 03.2025
BMT Team Lead
Biotest Pharmaceuticals
10.2015 - 07.2021
Biomedical Technician
Biotest Pharmaceuticals
03.2014 - 10.2015
HIGH SCHOOL DIPLOMA -
NORTHSIDE HIGH SCHOOL