Diligent worker with solid background in providing exceptional customer service in high-paced environments. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Park Road Soda Shoppe
10.2022 - 10.2025
Provided exceptional customer service in a fast-paced dining environment.
Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Trained new servers on menu items, service protocols, and customer engagement techniques.
General Manager
Dollar General
06.2021 - 10.2022
Developed and implemented performance metrics to monitor team productivity and process improvement.
Managed vendor relationships, negotiating contracts to reduce costs while maintaining quality service delivery.
Pharmacy Technician
Atrium Health
09.2018 - 04.2021
Managed medication inventory and ensured accurate dispensation of prescriptions.
Collaborated with pharmacists to verify prescription orders and resolve discrepancies.
Trained new pharmacy staff on procedures and operational best practices.
Education
Associate of Applied Science - Pharmacy Technology
Stanly Community College
Locust, NC
12-2018
High School Diploma -
Performance Learning Center
Charlotte, NC
06-2014
Skills
Strong work ethic
Exceptional customer service
Leadership and team building
Operations management
Workflow optimization
Certification
CPR Certified-2025
Timeline
Server
Park Road Soda Shoppe
10.2022 - 10.2025
General Manager
Dollar General
06.2021 - 10.2022
Pharmacy Technician
Atrium Health
09.2018 - 04.2021
Associate of Applied Science - Pharmacy Technology
Certified Medical Assistant/Patient Service Representative at Advocate Health CareCertified Medical Assistant/Patient Service Representative at Advocate Health Care