Cheyanne Rodriguez
China Grove
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated 3 years of management performance. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Area Manager II
Chewy Fulfillment Center
06.2021 - Current
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Inbound Team Lead
Chewy
01.2021 - 06.2021
- Enhanced team productivity by implementing efficient work processes and streamlining communication channels.
- Reduced order processing time by optimizing workflow management and coordinating with cross-functional departments.
- Boosted customer satisfaction levels by promptly addressing concerns and providing timely solutions to issues raised.
- Improved inventory accuracy through diligent monitoring, regular audits, and effective collaboration with the warehouse team.
Transportation Coordinator
Chewy
08.2020 - 12.2020
- Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.
- Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
- Provided ongoing training for transportation staff to enhance skills, knowledge, and overall performance within the department.
- Met safety and regulatory standards for full operational compliance.
- Maintained accurate shipment, invoice and expense documentation for reliable reference.
Education
High School Diploma -
Tomorrow Center
Mount Gilead, OH05.2014
Skills
- Relationship building and management
- Supply Chain Management
- Operations Management
- Goals and performance
- Team Development
- Process Improvement
- Performance Management
- Talent review
- Leadership Development
- Action Plans
Timeline
Area Manager II
Chewy Fulfillment Center
06.2021 - Current
Inbound Team Lead
Chewy
01.2021 - 06.2021
Transportation Coordinator
Chewy
08.2020 - 12.2020
High School Diploma -
Tomorrow Center
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