Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chesney Grindstatt

Burnsville

Summary

Optometric Technician, performing well in patient education, appointment setting, and working with patients one on one. I have been recognized for attention to detail, exceptional customer service, and being open to learning new skills, I effectively managed patient records and resolved inquiries, enhancing the overall patient experience while supporting operational efficiency. Fast learner committed to teamwork and continuous improvement with new technologies. I have loved this job, and was incredibly thankful for the opportunity, although I believe it’s time for a change as my Fiancé and I have recently bought a new home, I believe it’s time to find something I see more long term, I’m completely open to learning to skills, and love the idea of learning something completely new, and becoming the best I can be at what that may be.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Optometric Technician

Doan Thuc Moore
08.2023 - Current
  • Assisted with patient intake and coordinated appointment scheduling to ensure efficient workflow.
  • Conducted preliminary vision tests using autorefractors and tonometers under supervision.
  • Maintained equipment cleanliness and performed routine maintenance tasks to support operational readiness.
  • Supported doctors during examinations by preparing instruments and documenting patient information accurately.
  • Collaborated with team members to enhance patient experience through effective communication and assistance.
  • Processed insurance claims and managed patient records using electronic health record systems efficiently.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards
  • Provided customer service, addressing patient inquiries professionally and courteously both in person and over the phone.
  • Learning to work with others at all different experience levels

Lead Barista

Juliana Pittman
06.2020 - 08.2023
  • Supervised daily operations, ensuring high quality drink preparation and customer service standards.
  • Trained and mentored new baristas on coffee brewing techniques and equipment usage.
  • Developed and implemented efficient workflows to enhance service speed during busiest hours.
  • Managed inventory levels, placing orders to maintain stock of supplies.
  • Resolved customer complaints as best as possible, with a positive atmosphere and encouraging repeat visits.

Education

Mountain Heritage High School
Burnsville, NC

Skills

  • Customer education
  • Appointment setting
  • Fast learner
  • Works well with others
  • Attention to detail
  • Outgoing, and comfortable speaking with customers one on one

Certification

Certified Paroptometric Technician (CPO)

Timeline

Optometric Technician

Doan Thuc Moore
08.2023 - Current

Lead Barista

Juliana Pittman
06.2020 - 08.2023

Mountain Heritage High School
Chesney Grindstatt