Summary
Work History
Education
Skills
Timeline
Generic

Cheryl O'Neil

Stokesdale

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Homemaker

Childcare
2013 - 2023
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong organizational skills.
  • Organized and detail-oriented.

Patient Care Coordinator

Vascular and Vein Specialist
2010 - 2013
  • Delivered excellent patient experiences.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Verified patient insurance eligibility and entered patient information into system.
  • Trained new staff on filing, phone etiquette and other office duties.

Administrative Leader

Eagle Physicians
2004 - 2008
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Welcomed patients and helped determine their needs.
  • Answered phone calls and messages for 6-physicians Pediatric, Family and Endocrinology medical facility, scheduling appointments, and handling patient inquiries.
  • Performed various administrative tasks by filing, copying and faxing documents.


Education

Associate - Medical Technology And Administrative Assistant

Brookstone College of Business
Greensboro, NC
12-2002

Associate Degree - Legal Secretary

Dominion Business
Roanoke, VA
04-1994

Skills

  • Client engagement
  • Excellent communication
  • Clear verbal communication
  • Experienced in software utilization
  • Effective multitasking
  • Experienced with Microsoft Office applications

Timeline

Homemaker

Childcare
2013 - 2023

Patient Care Coordinator

Vascular and Vein Specialist
2010 - 2013

Administrative Leader

Eagle Physicians
2004 - 2008

Associate - Medical Technology And Administrative Assistant

Brookstone College of Business

Associate Degree - Legal Secretary

Dominion Business

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Cheryl O'Neil