Cherrelle Baker
Statesville
Summary
Highly skilled Phlebotomist possessing relevant experience in fast-paced healthcare environments. Strong abilities in patient care, quality control and data management make for efficient and safe blood collection procedures.
Has experience in managing patient records, scheduling appointments, and coordinating healthcare services. Proven to have strong organizational skills, the ability to multitask efficiently under pressure, and knowledge of medical terminology.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ER Registration Clerk
Iredell Memorial Hospital
Statesville
03.2025 - 05.2025
- Ensured compliance with HIPAA guidelines when managing confidential patient data.
- Registered patient information into electronic health record system efficiently.
- Verified insurance information for patients upon arrival in the emergency department.
- Collaborated with medical staff to streamline patient check-in procedures consistently.
- Maintained current knowledge of departmental policies, procedures, regulations, laws. related to the registration process.
- Assisted patients with completing required forms and documentation promptly.
- Responded quickly to changes in workload due to fluctuations in patient volume.
Certified Phlebotomist Technician
Iredell Memorial Hospital
Statesville
09.2024 - 04.2025
- Ensured compliance with HIPAA regulations by keeping all patient-related information confidential.
- Collected blood samples from patients following strict safety protocols.
- Demonstrated proficiency in drawing blood from difficult veins, including neonates and geriatric patients.
- Provided excellent customer service by promptly responding to requests from medical staff or patients related to phlebotomy services.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Collaborated with healthcare team to coordinate patient care and sample processing.
PHLEBOTOMIST/MEDICAL OFFICE ASSISTANT
Piedmont HealthCare
Statesville
06.2022 - 09.2024
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Assisted with referrals and prepared medical records for patients.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Administered injections, immunizations, medications, or treatments as directed by physician protocol.
- Collected blood samples from patients using various phlebotomy techniques.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
Education
Certificate in Medical Administration Assistant -
Catawba Valley Community College
Hickory, NC, US03.2025
Certificate of Completion in Phlebotomy -
Mitchell Community College
Statesville, NC, US05.2022
High School Diploma -
West Iredell High School
Statesville, NCSkills
- Phlebotomy techniques
- Customer service and communication
- Active listening
- Team collaboration
- Multi-sample collection
- Patient registration
- Medical software applications
- Insurance billing and verification
- Electronic health records management
- Team leadership
- HIPAA compliance
- Problem solving
- BLS certified
- Medical office administration
- Organization and time management
Certification
- Certified Phlebotomist, National Healthcare Association, 05/09/2024
- Certified Medical Administrative Assistant, 04/01/2025
References
References available upon request.
Timeline
ER Registration Clerk
Iredell Memorial Hospital
03.2025 - 05.2025
Certified Phlebotomist Technician
Iredell Memorial Hospital
09.2024 - 04.2025
PHLEBOTOMIST/MEDICAL OFFICE ASSISTANT
Piedmont HealthCare
06.2022 - 09.2024
Certificate in Medical Administration Assistant -
Catawba Valley Community College
Certificate of Completion in Phlebotomy -
Mitchell Community College
High School Diploma -
West Iredell High School
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