Chelsie Street
Maiden
Summary
Dynamic training crew lead manager with a focus on team leadership and workflow monitoring. Skilled in conflict resolution and effective communication, leading teams to success through targeted training and support for new hires.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Training crew lead manager
Mohawk Traffic Services
Denver
06.2024 - 12.2025
- Led team in daily operations, ensuring tasks were completed efficiently and on schedule.
- Trained team members on safety compliance and operational procedures to enhance workplace safety.
- Optimized inventory management processes to reduce waste and improve resource allocation.
- Developed training materials to support ongoing team development and skill enhancement.
- Assigned work duties, monitored workflow, and evaluated results.
- Trained new hires on job responsibilities, safety protocols, and company policy.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Enforced safety regulations and ensured compliance with company policies.
- Identified areas of improvement and implemented new procedures as needed.
- Resolved conflicts between employees while maintaining a positive working environment.
- Maintained accurate records of employee attendance, hours worked, vacation time.
- Monitored employee performance and provided feedback for improvement.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Established and maintained professional working relationships with employees.
- Monitored task completion to meet company standards for performance.
- Mentored newly hired crew members to prepare each for job roles.
- Developed and implemented effective training programs for new hires.
Cashier/Delivery Driver
Papa Johns
Newton
03.2017 - 11.2019
- Processed customer orders swiftly and accurately to ensure a seamless transaction experience.
- Maintained cleanliness and organization of the cashier area to promote a welcoming environment.
- Assisted in training new cashiers on point of sale operations and cash handling procedures.
- Resolved customer inquiries and concerns with professionalism to enhance satisfaction.
- Handled cash, credit card, and gift card transactions with precision and care.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately.
Skills
- Safety compliance
- Employee training
- Workflow monitoring
- Customer relationship management
- Team leadership
- Conflict resolution
- Problem solving
- Effective communication
- Performance evaluation
- Time management
- Mentoring new hires
- Training material development
- Team management
- Training and mentoring
- Employee development
- Vehicle operations
- Verbal and written communication
- Work task assignments
- Equipment inspection
- Quality control
- Safety protocols and procedures
- Onboarding and training
- Safety guidelines
- Job site evaluation
- Job assignments
- Teamwork and collaboration
- New hire training
Certification
- I have my Bloodborne pathogens certification it’s good until October 5, 2026
- I also have my first aid CPR and AED certification it’s also good until October 5, 2026
Timeline
Training crew lead manager
Mohawk Traffic Services
06.2024 - 12.2025
Cashier/Delivery Driver
Papa Johns
03.2017 - 11.2019