Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Chelsie Dawkins

Graham

Summary

Devoted Veterinary Assistant versed in balancing administrative responsibilities with delivering quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Excellent time management and relationship-building skills with animals and people alike. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Veterinary Assistant

Mebane Pet Clinic
10.2023 - 01.2025
  • Assisted veterinarians in performing examinations and procedures on a variety of animals.
  • Maintained accurate medical records and documentation for patient care continuity.
  • Educated pet owners on preventive care, nutrition, and proper animal handling techniques.
  • Administered medications and vaccinations under the supervision of licensed veterinarians.
  • Trained new staff members on hospital protocols and customer service standards.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
  • Ensured optimal animal care by assisting in surgeries, which included preparing operating rooms, sterilizing instruments, and providing post-operative care.

Veterinary Assistant

Banfield Animal Hospital
11.2019 - 10.2023
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Provided detailed patient care instructions to pet owners.
  • Maintained accurate medical records of all patients.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Obtained information and history from clients to maintain medical charts.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Documented and tracked treatment activities.
  • Delivered attentive, courteous service to promote overall patron satisfaction.

Sales Representative

Farm services
08.2017 - 11.2019
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Conducted market research to identify potential customers and their needs.
  • Provided technical support for customers using the company's products or services.
  • Researched competitors' products, prices, and sales techniques.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Monitored customer order process and addressed customer issues.
  • Demonstrated product features to align with customer needs.
  • Improved overall customer purchasing experiences to promote steady revenue.

Education

High School Diploma -

Southern High School
Graham, NC
06.2018

Skills

  • Procedure Support
  • Client Education
  • Patient Flow Management
  • Veterinary Standards and Procedures
  • Relationship Building
  • Sales and Upselling
  • Customer Billing
  • Diagnostic Testing
  • Clinical Symptom Monitoring
  • Dental surgery
  • Wound treatment and surgery

Education and Training

other

Timeline

Veterinary Assistant

Mebane Pet Clinic
10.2023 - 01.2025

Veterinary Assistant

Banfield Animal Hospital
11.2019 - 10.2023

Sales Representative

Farm services
08.2017 - 11.2019

High School Diploma -

Southern High School

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Chelsie Dawkins