CHELSEA LAUREN CARTWRIGHT
Elizabeth City
Summary
Server and Hostess with 4 years of diverse experience in customer service and sales, adept at enhancing customer satisfaction and loyalty in high-pressure environments. Demonstrates strong skills in communication, sales, and leadership, with a proven track record of boosting sales by 18% at T-Mobile Premium Retailers. Passionate about leveraging expertise in retail sales and medical terminology to drive success in dynamic settings.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Senior Retail Sales Consultant
AT&T
Elizabeth City, NC
2024 - Current
- Guide customers to product solutions, boosting sales and enhancing customer satisfaction.
- Analyze sales trends to optimize inventory management and meet customer demands efficiently.
- Collaborate with team to streamline processes, resulting in improved store performance.
- Resolve customer issues promptly, ensuring a positive shopping experience and repeat business.
Front Desk Receptionist
Elizabeth City Health & Rehab
- Greet visitors, manage calls, and maintain records to enhance client satisfaction.
- Streamlined appointment scheduling, reducing wait times and improving service efficiency.
- Utilize communication skills to resolve guest inquiries and ensure smooth operations.
- Collaborate with team to address issues, resulting in improved client experiences.
- Implemented new filing system, achieving more organized and accessible records.
Patient Transporter
Elizabeth City Health & Rehab
- Efficiently transport patients, ensuring safety and comfort, enhancing overall patient satisfaction.
Sales Consultant
Victra - Verizon Wireless Premium Retailer
Edenton, NC
- Drive sales by understanding customer needs, achieving top sales rankings, and enhancing team skills.
Mobile Expert
T-Mobile Premium Retailers
- Assist customers in selecting mobile plans, boosting sales by 18% through personalized solutions.
Server and Hostess
Big Daddy's Pizza
- Greeted and seated guests, enhancing customer satisfaction and loyalty.
- Managed high-volume orders efficiently, boosting table turnover.
- Collaborated with kitchen staff to ensure timely service and quality.
- Resolved customer issues promptly, improving overall dining experience.
Retail Store Manager
Metro by T-Mobile (authorized dealer)
- 05.2023
- Managed daily operations, improved sales, trained staff, resolved customer issues, boosted revenue.
Sales Representative
Cricket Wireless
Elizabeth City, NC
- 05.2022
- Drove sales by engaging customers, achieving top sales status, and enhancing product knowledge.
- Enhanced customer satisfaction through personalized service, leading to increased repeat business.
- Analyzed sales data to identify trends, improving sales strategies and boosting revenue.
- Collaborated with team to streamline processes, resulting in improved efficiency and service delivery.
Server
Albemarle Plantation
- 05.2021
- Provided exceptional service to guests, enhancing dining experience and boosting repeat visits.
- Efficiently managed multiple tables, ensuring timely service and customer satisfaction.
- Collaborated with kitchen staff to ensure accurate and prompt order delivery.
- Resolved customer complaints swiftly, maintaining high satisfaction levels.
- Contributed to team efforts, resulting in improved service speed and efficiency.
Education
High School Diploma - undefined
Perquimans County High School
01.2012
Skills
- Upselling, Customer Service, Sales, Cash Handling, Microsoft Office, Communication, POS, Retail Sales, Food Service, Leadership, Store Management, Time Management, QuickBooks, Medical Terminology, Computer Skills
Certification
- CPR
- CPR Certification
Timeline
Front Desk Receptionist
Elizabeth City Health & Rehab
Patient Transporter
Elizabeth City Health & Rehab
Sales Consultant
Victra - Verizon Wireless Premium Retailer
Mobile Expert
T-Mobile Premium Retailers
Server and Hostess
Big Daddy's Pizza
Retail Store Manager
Metro by T-Mobile (authorized dealer)
- 05.2023
Sales Representative
Cricket Wireless
- 05.2022
Server
Albemarle Plantation
- 05.2021
High School Diploma - undefined
Perquimans County High School
Senior Retail Sales Consultant
AT&T
2024 - Current