Chelsea Godsey
Murphy
Summary
Driven Sales Agent with 16 years experience establishing and expanding market presence and maximizing growth.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
17
17
years of professional experience
Work History
Sales Associate and Account Executive
Smart Choice Partners
06.2022 - Current
- Enhanced customer satisfaction through personalized insurance consultations and tailored policy recommendations.
- Developed strong client relationships, fostering trust and loyalty in a competitive market.
- Collaborated with underwriting team to streamline application processes, improving turnaround times.
- Conducted comprehensive needs assessments to identify appropriate coverage solutions for clients.
- Trained new sales associates on product knowledge and effective sales techniques, promoting team success.
- Managed client accounts, ensuring accurate documentation and timely renewals of policies.
Sales Agent
World Insurance formerly Ample Insurance
06.2021 - 06.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Continuously met sales goals via strategic prospecting.
- Prepared and updated client records.
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
- Answered customer questions and responded quickly to problems and complaints on phone and by email.
Sales Associate
Ample Insurance formerly Rothrock and Associates
09.2019 - 06.2021
- Cultivated and developed customer relationships to enable sustained revenue growth.
- Maintained updated knowledge of changing industry, standards and trends related to accounts.
- Utilized job-related software to input customer order details into system, accept payments and update accounts.
- Contacted customers about account or information issues, promptly alerting clients of changes.
- Educated, coached and mentored new hires in multiple positions.
Sales Associate/Account Manager
Rothrock and Associates
01.2009 - 09.2019
- Sold various products by explaining unique features and educating customers on proper application or usage on high value and middle market clients.
- Built trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Worked with fellow sales team members to achieve group targets.
- Trained new employees on management systems, positions and quoting systems.
Education
North Carolina Property And Casualty License - Insurance
North Carolina License Department of Insurance
Murphy, NC08.2021
Florida 9044 Non-Resident Licence - Insurance
Florida Department of Insurance
West Palm Beach, FL06.2021
Florida 220 Insurance License -
Andy Beverly
West Palm Beach, FL05.2019
Florida 440 Insurance License - Insurance
Andy Beverly
West Palm Beach, FL05.2011
Associate of Science - X Ray Tech
Keiser University
West Palm Beach, FL05.2007
High School Diploma -
Boynton Beach Community High School
Boynton Beach, FL05.2003
Skills
- Sales strategies
- Networking
- Client relations
- Product and service knowledge
- Sales closing
- Lead generation
- Account management
- Prospecting skills
- Staff Training
- Agency Matrix
- Applied Epic
- Quoterush
- EZlynx
- PL Rater
Timeline
Sales Associate and Account Executive
Smart Choice Partners
06.2022 - Current
Sales Agent
World Insurance formerly Ample Insurance
06.2021 - 06.2022
Sales Associate
Ample Insurance formerly Rothrock and Associates
09.2019 - 06.2021
Sales Associate/Account Manager
Rothrock and Associates
01.2009 - 09.2019
Florida 9044 Non-Resident Licence - Insurance
Florida Department of Insurance
Florida 220 Insurance License -
Andy Beverly
Florida 440 Insurance License - Insurance
Andy Beverly
Associate of Science - X Ray Tech
Keiser University
High School Diploma -
Boynton Beach Community High School
North Carolina Property And Casualty License - Insurance
North Carolina License Department of Insurance