Chaznee Hunt
Charlotte
Summary
Adept at fostering academic and social growth, my tenure at East Hoke Middle School honed my skills in cultural sensitivity and critical thinking. By implementing positive reinforcement strategies, I significantly improved student engagement. My background also includes enhancing customer relations and service at The Wing Company-Pembroke & Target, showcasing my ability to elevate guest experiences and operational efficiency.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Special Education Teacher Assistant
East Hoke Middle School
02.2024 - Current
- Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
Restaurant Manager
The Wing Company-Pembroke
08.2018 - 11.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Guest Advocate
Target
06.2018 - 01.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Education
No Degree - Elementary Education
University of North Carolina At Pembroke
Pembroke, NC05-2026
High School Diploma -
Harding University High School
Charlotte, NC06-2017
Skills
- Cultural sensitivity
- Learning difficulties experience
- Social skills development
- Customer service
- Critical thinking
- Customer relations
Timeline
Special Education Teacher Assistant
East Hoke Middle School
02.2024 - Current
Restaurant Manager
The Wing Company-Pembroke
08.2018 - 11.2024
Guest Advocate
Target
06.2018 - 01.2024
No Degree - Elementary Education
University of North Carolina At Pembroke
High School Diploma -
Harding University High School
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