Chavis y. colston
Charlotte
Summary
To obtain the skills needed to become a successful employee
Overview
15
15
years of professional experience
Work History
Ophthalmologist Technician
Retina Institute of The Carolinas & The Macular Degeneration Center
09.2023 - Current
- Maintained up-to-date knowledge of industry developments through continuing education courses and conferences.
- Collaborated with ophthalmologists to develop individualized treatment plans for patients with various eye conditions.
- Contributed to the overall success of the practice by actively participating in team meetings, suggesting improvements, and sharing expertise.
- Increased patient satisfaction by addressing concerns, answering questions, and explaining procedures in a compassionate manner.
- Assisted in surgical procedures, ensuring a safe and efficient environment for patients and staff.
- Promoted a clean and organized work environment by adhering to infection control guidelines during all aspects of patient care.
- Enhanced patient compliance with prescribed treatments through clear explanation of benefits, side effects, and proper usage techniques.
- Aided doctors in providing comprehensive eye care services with detailed documentation of medical histories, ocular examinations, and test results.
- Contributed to accurate diagnoses with precise measurement of visual acuity, refraction, and intraocular pressure.
- Enhanced patient care by performing diagnostic tests and assisting in ophthalmic procedures.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Identified issues during preliminary exam and addressed concerns with physician.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Cleaned or sterilized ophthalmic or surgical instruments.
Benefit Specialist
AmeriSource Bergen (Lash Group)
10.2017 - 02.2018
- Outbound calls to insurance companies, verify annual benefits for patients, MedConnect, PatientPlus, review patients’ prior policy coverage, assist with financial program to help with payments, Microsoft Outlook
Kitchen Team Leader
Chick-fil-A
09.2013 - 10.2017
- Maintain daily kitchen task, control quality of food, oversee staff during work hours, train employees, customer service, operator of lean system, cleanliness, leadership training, overseeing staff
Sales Team Lead/Cashier
Target
05.2010 - 09.2013
- Handled customer inquiries, responsible for balancing a drawer, inventory ordering, gained knowledge of store merchandise and policies service, customer service, cash handling, supervising25+ employees
Retinal Angiography
Retina Institute of The Carolinas & The Macular Degeneration Center
09.2023 - Current
Education
High School Diploma - undefined
Parkwooh High School
Monroe, NC06.2006
Skills
- Refractive error correction
- Visual field testing
- Team collaboration
- Patient education
- Fundus photography proficiency
- Medical history documentation
- Color vision assessment
- Contact lens fitting
- Vision testing
- Patient care
- Diagnostic testing
- Cleaning & sanitation
- Ophthalmologist support
- Retinal procedure assistance
- Teamwork
LEADERSHIP
- Team Leader – Chick-fil-A2013-2017
- Sales Team Leader – Target2011-2013
Timeline
Ophthalmologist Technician
Retina Institute of The Carolinas & The Macular Degeneration Center
09.2023 - Current
Retinal Angiography
Retina Institute of The Carolinas & The Macular Degeneration Center
09.2023 - Current
Benefit Specialist
AmeriSource Bergen (Lash Group)
10.2017 - 02.2018
Kitchen Team Leader
Chick-fil-A
09.2013 - 10.2017
Sales Team Lead/Cashier
Target
05.2010 - 09.2013
High School Diploma - undefined
Parkwooh High School
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