Chauntell Wilson
Fayetteville
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
General Store Manager
Regency Furniture At Bargain Depot
01.2020 - Current
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Interacted well with customers to build connections and nurture relationships.
- Enhanced store profitability by implementing effective inventory management and pricing strategies.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Prepared annual budgets with controls to prevent overages.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Assistant Property Manager
Abbotts Park Apartments
03.2016 - 01.2020
- Show apartments to potential tenants and answer questions regarding the community
- Properly securing all important forms and paperwork, assist existing tenants with maintenance request and customer service needs
- Maintained a clean and friendly work environment and community
- Resolved conflicts between tenants in the most effective manner
- Manage the staff and property in the absence of the property manager
- Help maintain the occupancy at 97% and above for the last 2 years.
- Attended staff meetings and took extensive notes to share with property manager.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Kept properties in compliance with local, state, and federal regulations.
Store Manager
Acceptance Now
01.2013 - 03.2016
- Assign sales territories, set sales goals, and establish training programs for the organization's sales representatives
- Advise the sales representatives on ways to improve their sales performance
- Oversee multiple accounts, customers, and credit close
- Represent the company in court for all delinquent accounts from all twelve locations.
Dfac Manager Service Specialist
IAP WORLDWIDE SERVICES
03.2010 - 03.2011
- Supervised a provided staff in Dfac on Manas Air force Base
- In charge of briefing staff on daily food production, staff responsibilities, and dining facility safety
- Maintained adequate sanitation standards within the dining facility, before, during, after and throughout the course of the facilities daily operation
- I coordinated inventory counts along with ordering food for the facility, kept count of servings per day, provided spreadsheet information on my facility with the outgoing and incoming flow of troops.
- Onboarded new employees with training and new hire documentation.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Education
High School Diploma -
Seventy First High School
01.2007
Skills
- Data Management
- Financial Administration
- Logistics
- Customer Retention
- Schedule Management
- Retail Merchandise Quality Standards
- Security System Monitoring
- Accurate Cash Handling
References
Reference upon request
Timeline
General Store Manager
Regency Furniture At Bargain Depot
01.2020 - Current
Assistant Property Manager
Abbotts Park Apartments
03.2016 - 01.2020
Store Manager
Acceptance Now
01.2013 - 03.2016
Dfac Manager Service Specialist
IAP WORLDWIDE SERVICES
03.2010 - 03.2011
High School Diploma -
Seventy First High School
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