Chasity Johnson
Garner
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant III
North Carolina Heart & Vascular
Raleigh
12.2020 - Current
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Cleaned and maintained medical equipment following procedures and standards.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Conducted diagnostic tests such as EKGs in accordance with established protocols.
- Assisted with scheduling patient appointments and follow-up visits.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Responded to patient callbacks and phone-in prescription refill requests.
- Deliver assistance in critical situations.
- Facilitate coordination of clinic schedules.
- Facilitated interview processes for potential hires.
- Offer constructive criticism to recently joined staff.
- Assisted in payroll processing.
Medical Assistant
North Carolina Heart & Vascular
Raleigh
03.2016 - Current
- Prepared treatment rooms for patient examinations.
- Organized charts, documents and supplies to maintain team productivity.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Worked effectively in team environments to make the workplace more productive.
Nursing Assistant
Rex Hospital
Raleigh
01.2003 - 02.2016
- Documented activities and recorded information in EMR system.
- Supported non-ambulatory residents in range of motion exercises.
- Reported changes in patient condition to registered nurse or physician.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Transported patients to treatment units, using wheelchair or stretcher.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ04-2008
High School Diploma -
South Johnston High School
Four Oaks, NC06-2000
Skills
- Vital sign monitoring
- Patient communication
- Critical situation response
- Staff training
- Problem solving
- Clinical documentation
- Basic life support
- Time management
- Verbal and written communication
- Maintaining confidentiality
- Companionship and emotional support
Certification
- Medical Assistant NCCT License # 977598
- Certified Nursing Assistant-Johnston Community College
Accomplishments
- Carolina Cares Making a Difference Award
- Critical Conversations Class
Timeline
Certified Medical Assistant III
North Carolina Heart & Vascular
12.2020 - Current
Medical Assistant
North Carolina Heart & Vascular
03.2016 - Current
Nursing Assistant
Rex Hospital
01.2003 - 02.2016
Associate of Arts - Criminal Justice
University of Phoenix
High School Diploma -
South Johnston High School