Chase Fowler
Knightdale
Summary
Dynamic and adaptable professional with a proven track record at Starbucks, where I excelled in delivering exceptional customer service and mastered espresso machine operation. Known for creative problem-solving and a friendly demeanor, I consistently achieved high customer satisfaction scores. Skilled in both individual coaching and team collaboration, I bring a blend of technical expertise and interpersonal skills to any role. With a leadership background in teaching, I learned to overcome unexpected challenges effectively and efficiently.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
09.2022 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Assistant Dance Instructor
Wild At Art Kids
09.2018 - Current
- Assisted with coordination and administration of complete dance program.
- Offered one-on-one instruction to students by appointment.
- Performed at different types of events as professional dancer.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Managed supply inventory and maintained facility equipment in good working order.
- Adhered to studio guidelines and legal requirements.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Monitored student behavior to identify potential issues and address problems appropriately.
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
No Degree -
Fuquay-Varina High School
Fuquay-Varina, NCSkills
- Coffee expertise
- Espresso machine operation
- Opening and closing duties
- Quality control
- Verbal and written communication
- Adaptive and creative problem solver and team player
- Exceptional customer service
- Menu memorization
- Multitasking and organization
- Attention to detail
- Friendly and outgoing
Timeline
Barista
Starbucks
09.2022 - Current
Assistant Dance Instructor
Wild At Art Kids
09.2018 - Current
No Degree -
Fuquay-Varina High School
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