Organized and dependable candidate successful at managing multiple priorities with a positive attitude and with a high degree of accuracy. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Merchandising Assistant Store Manager
Lowes Home Improvment
07.2022 - Current
Increased sales by strategically placing merchandise and creating visually appealing displays.
Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization.
Conducted regular audits of store operations to ensure compliance with company policies and procedures.
Promoted a positive workplace culture through consistent communication, feedback, and recognition of employee achievements.
Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
Department Supervisor
Lowes Home Improvment
05.2019 - 06.2022
Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Trained new employees on overall company and department-specific policies and procedures.
Sales Specialist
Lowes Home Improvment
05.2017 - 04.2019
Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Delivered engaging sales presentations, effectively communicating the value of products and services to customers.
Provided ongoing support to existing customers, maintaining a high level of satisfaction and encouraging repeat business.
Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
Created and implemented sales strategies to successfully meet company targets.
Education
No Degree - Multimedia
Guilford Technical Community College
Jamestown, NC
06.2022
No Degree - Liberal Arts And General Studies
Marshal University
Huntington, WV
06.2011
Skills
Loss prevention strategies
Merchandise planning
Staff Training and Development
Safety Monitoring
Product Merchandising
Retail Operations Management
Inventory Management
Documentation And Reporting
Relationship Building
Excellent Communication
Customer Service
Profit and loss understanding
Timeline
Merchandising Assistant Store Manager
Lowes Home Improvment
07.2022 - Current
Department Supervisor
Lowes Home Improvment
05.2019 - 06.2022
Sales Specialist
Lowes Home Improvment
05.2017 - 04.2019
No Degree - Multimedia
Guilford Technical Community College
No Degree - Liberal Arts And General Studies
Marshal University
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