Chase Koster
Franklin
Summary
Dynamic professional with experience in leadership roles, fostering cross-functional collaboration and operational efficiency. Recognized for training new staff and maintaining high standards in customer service, contributing to increased productivity and repeat business.
Overview
3
3
years of professional experience
Work History
Salesperson
Koster Equipment LLC
Franklin
05.2024 - Current
- Processed sales transactions using point-of-sale software efficiently.
- Guided customers through buying process, discussing finance options to facilitate informed purchasing decisions
- Increased customer conversion by recommending complementary products
- Participated in training sessions to enhance product knowledge and sales techniques.
- Promoted new products and explained promotions to support revenue growth, guiding customers towards high-value solutions
- Built strong rapport with customers, resulting in repeat business and positive feedback
Park Supervisor
Town of Cary
Cary
08.2023 - 05.2024
- Conducted regular inspections of park facilities, identifying and reporting maintenance needs to ensure safety and accessibility.
- Trained new employees on park policies, procedures, and customer service standards.
- Ensured equipment functionality and cleanliness of facilities to provide a welcoming environment for visitors.
- Maintained regular communication with upper management during shifts to effectively address operational needs.
- Managed staff schedules and assignments, resulting in increased efficiency and productivity
Rental Associate
Triad Equipment
Raleigh
05.2023 - 08.2023
- Assisted customers in selecting rental equipment based on project requirements.
- Coordinated equipment check-in and check-out processes for efficient operations.
- Processed rental agreements and payment transactions accurately and promptly.
- Resolved any discrepancies between pick-up and return times and odometer readings for each rental transaction.
- Coordinated with other departments to resolve customer issues quickly and efficiently.
Education
Bachelor of Science - Management
Western Carolina University
Cullowhee, NC12-2026
Bachelor of Science - Accounting
Western Carolina University
Cullowhee, NC12-2026
Associate of Arts -
Wake Technical Community College
Raleigh, NC05-2024
Skills
- Customer relationship management
- Clear and effective communication
- Cross-functional collaboration
- Leadership and Initiative
- Professional workplace demeanor
Timeline
Salesperson
Koster Equipment LLC
05.2024 - Current
Park Supervisor
Town of Cary
08.2023 - 05.2024
Rental Associate
Triad Equipment
05.2023 - 08.2023
Bachelor of Science - Management
Western Carolina University
Bachelor of Science - Accounting
Western Carolina University
Associate of Arts -
Wake Technical Community College