CHARMAINE WIGGINS

Assures that individuals and families with special health care needs receive integrated whole-person-person centered care management, including coordinating across physical health, behavioral health, pharmacy and unmet health-related resource needs to ensure they are linked to services and supports in an effort to maximize potential outcomes and decrease the unnecessary use of hospitals and emergency services by assuring that appropriate quality care is in place.

• Conduct methodical, objective investigations of serious allegations of abuse and neglect including those involving deaths, for achieving individual and systemic policy change to protect the rights of individuals with disabilities and prevent future occurrences.
• Monitoring assigned facilities such as developmental centers, psychiatric hospitals, and psychiatric residential treatment facilities for adolescents with behavioral disabilities, IDD, MH, and/or complex care needs, ensuring fair treatment, appropriate therapeutic supports under the general statutes; as well as monitoring to prevent, detect and address instances of abuse, neglect, or exploitation through a trauma-informed lens
• Ensures Medicaid services and conditions in service settings help prevent abuse, and other rights violations

• Provides care and supervision to adults with Autism and other qualifying disabilities
• Participates in Individualized Support Planning meetings to best ensure client reaching goals

• Provided crisis intervention and support to individuals and their families age 6 years old - adulthood who are eligible for services based on admission criteria of Intellectual and/or Developmental Disability and other admission inclusions such as TBI
• Collaborated and demonstrated capacity to communicate verbally as well as written form using knowledge of the MH and IDD systems of care to improve and build capacity for their systems
• Led initiatives to integrate innovative teaching methods, enhancing client goal achievement.
• Assessed and monitored data related to coordinator's caseload related to processes, intervention techniques, and results of intervention techniques
• Delivered on-site intervention techniques which led to prevention of pending crisis for individual with IDD, MH, or cooccurring mental illnesses
• Conducted, participated, and implemented the use of assessments including: biopsychosocial, home/environmental/safety assessments for building capacity for individuals with IDD and MH
• Services included: client advocacy, developed crisis intervention plans which provided trauma-informed training for IDD, MH, or co-occurring mental illnesses; training of direct-care staff; identified community resources for clients.
• Skills included: patient/client admissions; managing client services; providing thorough reports and ensuring patientoriented proficiency while handling emergency situations

• Provided clinical skills instruction and behavior reduction protocols based upon the principles of Applied Behavior Analysis to children with Autism and related developmental disabilities in the home, community, and school settings
• Implemented treatment plans, modeled, and monitored progress of individualized behavior support and skill plans with ABA technicians and Board Certified Behavior Analysts.

• Utilized different strategies and methods to assist developmentally disabled students including hands on activities, individualized activities and group activities; worked closely with teachers parents, specialists to best ensure students reaching their academic goals.
• Responsible for overseeing daily operations and ensuring that all procedures were followed, planned, and implemented best teaching practices, created a learning environment.
• Participated in Individualized Education Planning meetings, Functional Behavioral Assessments; developed behavioral intervention plans and collaborated with teachers for best support while monitoring student progress Fostered teamwork among staff to enhance educational plans for special needs students.
• Pioneered individualized learning strategies, setting a benchmark in special education.
• Revolutionized classroom environment by integrating technology with traditional teaching.

• Responsible for offering appropriate intervention services for adolescents in DSS, DJJ, or family custody with behavioral, mental and intellectual needs; facilitates individual, group and family conferences and provides appropriate referrals to residents and families as needed; responsible for maintaining the residence and clients in a clean and safe environment.

• Provided one-on-one services to individuals with autism ages 5 years through adulthood, teaching them various skills that greatly enhance their social and learning development; as well as increased independence.
• Provided appropriate training in independence, rights, self-care, communication, social skills, recreational and leisure skills, and/or vocational and pre-vocational skills.
• Provided necessary supervision of the participant in all aspects of habilitation and teaching.
• Utilized different strategies and methods to assist individuals with Intellectual and mental health clients including hands on activities, individualized activities and group activities; worked closely with clients, parents, and community resources to best ensure clients reaching their goals.

• Assisted individuals with Intellectual and Mental health deficits in daily living and personal care activities
• Actively participated in Individualized Support Planning to best ensure the physical, emotional, and social needs of the residents are met