David Wallace
Greensboro
Summary
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
14
14
years of professional experience
Work History
Delivery Driver
FedEx
Kernersville, NC
08.2025 - Current
- Delivered packages efficiently while adhering to safety and regulatory standards.
- Managed delivery routes to optimize time and minimize fuel consumption.
- Maintained accurate records of deliveries and customer interactions.
- Assisted in training new drivers on company policies and operational procedures.
- Collaborated with management to develop strategies for route optimization and resource allocation.
- Led team initiatives focused on customer service excellence and satisfaction.
Warehouse Shipping and Receiving Operations Lead
Harris Teeter Distribution
11.2022 - 07.2025
- - Processing requisitions or requests for inventory items.
- - Operating a pallet jack to facilitate the transportation of stored items for loading purposes.
- - Providing leadership within the extended service team.
- - Compiling information required to complete credit memos based on specified items and quantities provided by customers.
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
- Led cross-functional teams to implement operational improvements and increase efficiency.
- Developed training programs for new employees, fostering skill development and safety compliance.
- Analyzed workflow patterns to identify bottlenecks and optimize resource allocation.
- Coordinated logistics operations, ensuring timely delivery of goods to retail locations.
Senior Claim Analyst
United Healthcare
10.2013 - 08.2022
- - Adhering to all pertinent policies and procedures for claim adjudication.
- - Analyzing and identifying trends, with the production of reports as necessary.
- - Delivering expert claims support through the thorough review, investigation, negotiation, and resolution of issues about health plans.
- - Assisting in the training of new employees regarding processes and procedures essential for the successful processing of claims.
- - Managing incoming financial protection claims.
- - Addressing claims that necessitate authorization.
Delivery Driver
FedEx
11.2011 - 10.2013
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Implemented process improvements to enhance delivery efficiency and accuracy.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Education
Bachelor of Science - Accounting And Finance
NC Agriculture & Technical State University
Greensboro, NC01.2005
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Route management
- GPS navigation
- Heavy lifting
- Route planning
- Quality assurance
Languages
English
Native or Bilingual
Timeline
Delivery Driver
FedEx
08.2025 - Current
Warehouse Shipping and Receiving Operations Lead
Harris Teeter Distribution
11.2022 - 07.2025
Senior Claim Analyst
United Healthcare
10.2013 - 08.2022
Delivery Driver
FedEx
11.2011 - 10.2013
Bachelor of Science - Accounting And Finance
NC Agriculture & Technical State University