Charlie Cotten Jr
Goldsboro,NC
Summary
Dynamic food service professional with extensive experience at Wayne UNC Health Care, excelling in safe food handling and customer satisfaction. Proven ability to enhance kitchen efficiency and maintain high health inspection scores through diligent practices. Strong team player with effective communication skills, committed to delivering quality service in fast-paced environments.
Overview
33
33
years of professional experience
Work History
Food Service Assistant
NC Department of Health and Human Services
07.2023 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Food and Nutrition Assistant and Sanitation
Riverside Regional Medical Center
09.2018 - 11.2022
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
- Strengthened compliance with regulatory guidelines through regular attendance at mandatory training sessions related to food safety standards.
- Ensured timely service through efficient preparation of meals while adhering to strict schedules.
- Fostered a supportive team environment through effective communication and collaboration with fellow Food and Nutrition Assistants.
Food Service Assistant III
Wayne UNC Health Care
04.2016 - 01.2018
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.
Crew Kitchen Staff Member
Wendys International
05.2003 - 08.2007
- Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
- Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
- Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
- Played an integral role in maintaining high health inspection scores through diligent cleaning practices and adherence to sanitation guidelines.
Food Service Correctional Officer
NC Department of Corrections
02.2001 - 01.2003
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
92G Food Service Specialist
US Army
02.1998 - 07.2000
- Monitored and maintained precise food service schedules and distributed to various serving sites on time and ready-to-eat.
- Created and implemented internal policies and procedures related to food services and handling at various sites and adapted to changing conditions.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow staff members.
- Boosted team morale by fostering a supportive workplace culture that prioritized open communication among staff members.
Grocery Bagger
DECA Commissary
03.1992 - 12.1996
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
Education
High School Diploma -
Phoebus
Hampton06-1996
Associate of Applied Science - Culinary Arts
Lenoir Community College
Kinston, NC05.2014
Skills
- POS system operation
- Safe food handling
- Food presentation
- Order taking
Timeline
Food Service Assistant
NC Department of Health and Human Services
07.2023 - Current
Food and Nutrition Assistant and Sanitation
Riverside Regional Medical Center
09.2018 - 11.2022
Food Service Assistant III
Wayne UNC Health Care
04.2016 - 01.2018
Crew Kitchen Staff Member
Wendys International
05.2003 - 08.2007
Food Service Correctional Officer
NC Department of Corrections
02.2001 - 01.2003
92G Food Service Specialist
US Army
02.1998 - 07.2000
Grocery Bagger
DECA Commissary
03.1992 - 12.1996
Associate of Applied Science - Culinary Arts
Lenoir Community College
High School Diploma -
Phoebus
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