Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

CHARLES VON ISENBURG

Winston-Salem

Summary

Sole Proprietor of a successful 20+ year retail and service brick-and-mortar business. Strong emphasis on customer service, relations, and positive experience. Technical knowledge and hands-on experience in mechanical and technological systems. Willingness to address problems head-on, and resolve issues efficiently and effectively. Focused on sales, customer service, building and maintaining long-term relationships with clients, and developing a larger sense of community centered around the workplace. Able to lead in projects, tasks, issue resolution, and goal-reaching.

Overview

24
24
years of professional experience

Work History

Sole Proprietor, Managing Member

Recycles, LLC DBA Mock Orange Bikes
Winston-Salem
11.2003 - 09.2025
  • Managed daily operations and administrative tasks for successful business functioning.
  • Developed marketing strategies to attract new clients and enhance brand visibility.
  • Provided exceptional customer service to maintain strong client relationships.
  • Oversaw inventory management to ensure product availability and quality control.
  • Coordinated financial records, including invoicing and expense tracking.
  • Conducted market research to identify trends and opportunities for growth.
  • Trained new employees on operational procedures and customer service standards.
  • Provided customer service support via telephone, email, and in-person meetings.
  • Maintained inventory levels by ordering supplies when needed.
  • Managed organizational budget and finances.
  • Developed relationships with key stakeholders in the community.
  • Created positive work setting to help employees feel valued.

Sales Associate

Mojotone
Winston-Salem
03.2002 - 10.2003
  • Assisted customers with product selections and inquiries.
  • Processed sales transactions accurately and efficiently.
  • Handled customer complaints and resolved issues promptly.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Educated customers on features and benefits of a wide variety of technical items
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Education

Bachelor of Arts - English

Hampden-Sydney College
Hampden Sydney, VA
05-1993

Skills

  • Business management
  • Marketing strategy
  • Customer service
  • Inventory control
  • Financial management
  • Client relationship development and management
  • Developing community / networks
  • Problem solving
  • Technical / mechanical know-how
  • Relating technical information in "layman's terms"
  • Technology sales
  • Planning and execution
  • Analytical skills

Affiliations

  • Interested in music - play multiple instruments, as well as write songs and perform in a band
  • Avid cyclist - I have competed for many years across many disciplines, as well as ride for pure fun and social well-being
  • Car enthusiast - I have raced auto-cross events, and been involved in car maintenance, performance improvements, and vintage clubs

Accomplishments

  • Mock Orange Bikes won Best Bike Shop in Winston-Salem, and runner-up multiple times (Best of Winston-Salem)
  • NC State Champion - Elite Masters Cyclocross 2010
  • Qualifier in top 20 National Cyclocross Championships - Masters 2011
  • VA State Champion - Pro Men Open Downhill - 2000

References

References available upon request.

Timeline

Sole Proprietor, Managing Member

Recycles, LLC DBA Mock Orange Bikes
11.2003 - 09.2025

Sales Associate

Mojotone
03.2002 - 10.2003

Bachelor of Arts - English

Hampden-Sydney College

Similar Profiles

CREATE PROFILE
CHARLES VON ISENBURG