Charles Vawter
Winston-Salem
Summary
Dynamic general manager with a strong focus on operational efficiency and team development. Successfully managed P&L, inventory control, and employee training to enhance customer satisfaction and drive sales growth. Proven track record of leading teams to achieve strategic goals and improve overall business performance.
Overview
21
21
years of professional experience
Work History
General Manager
Advance Autoparts #4151
01.2025 - 12.2025
- Review P&L and cost control
- Hired and trained new team members to enhance service quality and operational efficiency.
- Working with people from the community to improve business.
- Inventory management
- Travel to other stores in the district to assist and lead inventories.
- Create schedules to reflect business needs for the store.
- Conducted shop visits to address customer needs and build a new customer base.
- Developed and executed daily operational plans aligned with business objectives.
- Oversaw maintenance of facility and delivery vehicles.
General Manager
Advance Autoparts #7327
01.2022 - 12.2025
- Developed and implemented innovative business initiatives, including weekend events, to attract customers and increase sales.
- Managed daily operations and staff performance at an auto parts retail store, ensuring efficient service delivery and customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Review P&L and cost control
- Managed inventory control processes to ensure product availability and accuracy.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Oversaw maintenance and operations of facility and delivery vehicles to ensure efficiency.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Guided management and supervisory staff to promote smooth operations.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Biweekly shop visits to drive Pro Business
- Travel to other stores to assist and lead inventories
- Hiring and training of new hires
- Developed and implemented training programs for new employees and existing staff.
- Mentored Team Members to enhance their skills and support their career advancement.
Retail Parts Pro
Advance Autoparts #4070
01.2020 - 12.2022
- Arranged product displays to enhance visual merchandising and drive sales
- Set planograms
- Coordinated employee schedules to optimize staffing and maintain service levels
- Open/closing the store
- Managed store operations in absence of Store Manager, ensuring seamless service
- Interviewing prospective new hires
- Facilitated team development to achieve individual goals
Service Technician
The Remodeler
Winston-Salem
01.2019 - 12.2020
- Performed service calls to diagnose and repair broken items, ensuring customer satisfaction
- Assisted in job planning to streamline project execution and enhance team coordination
- Created daily schedules to meet operational goals and optimize workflow
- Renovated kitchens and bathrooms to improve functionality and aesthetics.
Asst. Manager
Wal Mart
01.2018 - 12.2019
- Oversaw store projects to enhance operations and improve customer experience
- Achieved all goals set by store manager and district manager, contributing to overall store performance
- Created schedules for 20+ team members to ensure coverage and efficiency
- Management of the overnight crew for 8 months
- Managed multiple tasks simultaneously to meet project deadlines
- Inventory management of 4 areas of the store
- Interviewing prospective new hires
- Created and managed events for charity and community outreach
Loss Prevention Lead
Wal Mart
01.2009 - 12.2018
- Apprehended internal/external shoplifters to mitigate theft and protect store assets
- Conducted investigations of organized theft to identify patterns and prevent future incidents
- Wrote detailed accident and apprehension reports to document incidents and support legal action
- Attended court to present prosecution case against offenders.
- Teach and train new AP team members
- Interview prospective TMs
- Hold and lead Store Safety Meetings
Sales Mgr.
Sears Auto Center
01.2005 - 12.2009
- Trained sales team on effective selling techniques to enhance customer engagement
- Managed shop operations from opening to closing
- Sourced parts for technicians to ensure timely vehicle service
- Prepared vehicles for service
Education
High School -
North Forsyth High School
Winston-Salem, NC01-2000
Skills
- Manage P&L
- Cost reduction
- Inventory control
- Operational efficiency
- Operational Excellence
- Training programs
- Direct report development
- Staff development
- Employee development
- Scheduling optimization
- Management
- Leadership
- Team building
- Customer relationship management
- Loss Mitigation
- Risk management
- Conflict resolution
- MS Office and apps
Timeline
General Manager
Advance Autoparts #4151
01.2025 - 12.2025
General Manager
Advance Autoparts #7327
01.2022 - 12.2025
Retail Parts Pro
Advance Autoparts #4070
01.2020 - 12.2022
Service Technician
The Remodeler
01.2019 - 12.2020
Asst. Manager
Wal Mart
01.2018 - 12.2019
Loss Prevention Lead
Wal Mart
01.2009 - 12.2018
Sales Mgr.
Sears Auto Center
01.2005 - 12.2009
High School -
North Forsyth High School