Charles Samuel Kaylor, Jr.
Gastonia
Summary
Forward thinking graduate student currently pursuing a Master’s degree in Enterprise Risk Management at Wake Forest University, with expected graduation in September 2026. The program focuses on all aspects of strategic, operational, financial, fraud, and regulatory risk management, enhancing analytical and problem-solving capabilities for sustainable risk and compliance solutions across the Enterprise. As a Product Flow Specialist at Best Buy, I currently manage product organization, inventory tracking, and distribution, contributing to operational efficiency. My professional journey includes roles in retail merchandising, account management, and customer service, where I developed expertise in product placement, trend reporting, and fostering collaborative relationships. My goal is to obtain a position that will allow me to integrate my academic knowledge and professional experience to drive effective risk management and compliance strategies.
Overview
9
9
years of professional experience
Work History
Product Flow Specialist
Best Buy
Gastonia, NC
08.2024 - Current
- Organized and managed the retrieval and distribution of Best Buy products from the warehouse to various locations.
- Monitored product inventory, ensuring accurate tracking and control of stock levels with an ongoing awareness of associated product flow risks.
- Identified and reported variances in inventory to maintain operational efficiency and accuracy.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Trained as a shift lead.
Planned Employment Gap
Law School Attendance
Montgomery, AL
08.2023 - 07.2024
- During my year in law school, I immersed myself in the complexities of legal studies while reflecting on my career path. This intentional employment gap allowed me to explore my interests deeply and understand the legal field's nuances. I honed my analytical and critical thinking skills, preparing myself for future professional endeavors. Extensive personal reflection and other factors led me to pursue a different professional direction.
Retail Merchandiser
Hasbro
Pawtucket, RI
09.2022 - 06.2023
- Ensured Hasbro toy brands were effectively represented and stocked in designated retail locations.
- Conducted store audits to ensure compliance with corporate standards and improve operational efficiency.
- Tracked merchandising trends and provided insights to leadership for strategic decision-making.
- Fostered and maintained strong relationships with other vendor and retail accounts to enhance collaboration and brand visibility.
Retail Associate
Historic Charleston Foundation
Charleston, SC
05.2021 - 07.2022
- Served as a Retail Associate at the Historic Charleston Foundation, engaging with tour guests.
- Conducted retail transactions ensuring compliance and customer payment method privacy.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Developed strong communication and interpersonal skills through daily guest interactions.
- Contributed to the preservation of history by promoting the Nathaniel Russell House.
Produce Associate
Harris Teeter
James Island, SC
08.2020 - 01.2021
- Stocked and maintained the fresh produce section, ensuring high-quality presentation and freshness.
- Provided excellent customer service, assisting customers with inquiries and product selections.
- Collaborated with management to perform various duties as directed, contributing to overall store efficiency.
Retail Associate
Bi-Lo
Belmont, NC
05.2017 - 07.2018
- Provided exceptional customer service while performing cash register transactions at BI-LO.
- Stocked produce and maintained inventory to ensure a well-organized shopping experience.
- Collaborated with management to execute various store duties efficiently.
Education
Masters - Enterprise Risk Management
Wake Forest University School of Professional Studies
Charlotte, NC09.2026
Bachelor of Arts - Political Science
College of Charleston
Charleston, SC12.2022
High School Diploma -
Forestview High School
Gastonia, NC06.2019
Skills
- Strong verbal/written communication
- Engaging team contributor
- Client relationship building
- Skilled in analytical problem solving
- Data-driven decision making
- Risk assessment and risk framework
- Compliance management
- Documentation management
- Analytical data insights
- Database research
- Windows and Mac operating systems
- Microsoft Office applications
Timeline
Product Flow Specialist
Best Buy
08.2024 - Current
Planned Employment Gap
Law School Attendance
08.2023 - 07.2024
Retail Merchandiser
Hasbro
09.2022 - 06.2023
Retail Associate
Historic Charleston Foundation
05.2021 - 07.2022
Produce Associate
Harris Teeter
08.2020 - 01.2021
Retail Associate
Bi-Lo
05.2017 - 07.2018
Masters - Enterprise Risk Management
Wake Forest University School of Professional Studies
Bachelor of Arts - Political Science
College of Charleston
High School Diploma -
Forestview High School