Charles McAteer
New Bern,NC
Summary
Proven leader in supply chain efficiency, adept at leveraging warehouse technology and inventory management to streamline operations. At Home Depot, I spearheaded initiatives that reduced fulfillment errors and enhanced team productivity. Skilled in barcode scanning and fostering positive team dynamics, I consistently exceed operational goals while maintaining a focus on customer satisfaction.
Overview
39
39
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
06.2020 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Trained new associates on basic and advanced shipment procedures.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Managed returns process efficiently, inspecting returned items for damages and restocking them accordingly in a timely manner.
Sales Manager
KNF Corporation
11.1994 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Plant Manager
Flexseal Corporation
12.1990 - 09.1994
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Oversaw daily operations 50,000 sq. ft. manufacturing plant.
- Created plant policies and procedures for safe and productive operations.
- Reduced downtime for maintenance by establishing a proactive preventive maintenance program.
Inventory Control Supervisor
Quality Packaging Supply Corp
03.1986 - 11.1989
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Led a team of inventory control specialists, providing guidance, performance evaluations, and professional development opportunities.
- Decreased inventory shrinkage through diligent monitoring, security measures, and employee training on loss prevention practices.
- Optimized storage space utilization by reorganizing warehouse layout and product placement.
- Collaborated with purchasing department to maintain optimal stock levels and minimize overstocks or stockouts.
Skills
- Fork Truck license
- Reach Truck License
- Motorized Pallet Jack License
- Electric Ladder License
- Barcode scanning
- Inventory management
- Loading and unloading
- Warehouse operations
Timeline
Order Fulfillment Associate
Home Depot
06.2020 - Current
Sales Manager
KNF Corporation
11.1994 - Current
Plant Manager
Flexseal Corporation
12.1990 - 09.1994
Inventory Control Supervisor
Quality Packaging Supply Corp
03.1986 - 11.1989
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