Charles Matthews
Thomasville
Summary
Challenging, rewarding position within a solid, progressive, quality driven organization that best uses my experience and training, with the opportunity for personal and professional development. Dynamic leader, who conceptualizes, absorbs and acts on information with ease. Excellent track record in strategic development and implementation with strong problem solving, troubleshooting, communication, and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Production Process Lead
Kind Creative Snacks
High Point
10.2025 - 04.2026
- Led process improvement initiatives that improved operational efficiency in snack production.
- Coordinated cross-functional teams to streamline workflows and foster collaboration.
- Managed inventory levels to optimize resource allocation and minimize waste in production areas.
- Trained and mentored team members on best practices and safety protocols.
- Developed training materials to support staff in understanding new processes and tools.
Team Lead - Production Technician 3
HERBALIFE
Winston Salem
01.2020 - 03.2025
- Troubleshot equipment malfunctions to minimize production schedule disruptions and downtime.
- Follow FDA regulations for department operations.
- Trained and coached new team members on equipment operations, safety protocols, and company policies, enhancing team competency.
- Assisted in quality control by performing routine product inspections against established standards.
- Perform setup of production equipment to establish optimal performance.
- Maintain accurate records of production data, enabling informed decision making based on real-time insights.
- Participate in root cause analysis investigations for recurring issues, identifying solutions to prevent recurrence.
Shipping and Receiving Clerk
Summit Aviation
Kernersville
01.2018 - 01.2020
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Successfully identified packaging requirements according to procedures and customer specifications.
- Used pallet jacks and dollies to load and unload goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outpouring packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repairs before shipment.
- Processed invoices and order forms for goods received and shipped, ensuring accurate records for all transactions.
- Reorganized storage areas by product types, sizes, and turnover rates using FIFO to maximize warehouse space utilization.
- Maintained compliance with Good Manufacturing Practices (GMPs), standard operating procedures (SOPs), and regulations.
- Ensure representative samples of all in-process materials, labeling, packaging, and finished products are collected, tested, and held.
- Completed and maintained inspection documentation records and ensure proper identification and traceability.
- Ensured quarantined or rejected materials are properly identified, segregated and disposed.
Production Supervisor
Fibrix LLC
Thomasville
01.2016 - 01.2018
- Resolved issues promptly, enabling achievement of productivity goals.
- Collaborated with team members to analyze quality issues, implementing decisions that minimized downtime and rejects.
- Improved product quality by monitoring production processes and procedures, conducting inspections, and initiating corrective actions as needed.
- Resolved issues quickly to maintain productivity goals.
- Worked closely with team members to analyze quality problems and make decisions to minimize downtime and rejects.
- Improved product quality by monitoring production processes and conducting inspections.
- Trained direct labor staff in assembly and manufacturing processes, ensuring adherence to quality standards.
- Assisted other departments with support on various tasks.
- Worked with co-workers in communicating and comprehending operating issues.
Education
High School Diploma - General Studies
Carver Senior High School
Winston-Salem, NCSkills
- Optimize production workflows
- Implement team performance metrics
- Streamline production processes
- Adept in troubleshooting/turnaround scenarios – creating order out of chaos
- Committed, competent, capable manufacturing professional with exceptional organizational skills
- Progressive record of advancement; possess effective communication skills and work well alone or with a team environment
- Solves manufacturing and personnel problems effectively and take corrective action as required
- Demonstrates solid work habits; project a professional and confident image; skilled multitasker; positive change agent
- Foster cross-functional collaboration
- Follow OSHA, FDA, and GMP Regulations
Timeline
Production Process Lead
Kind Creative Snacks
10.2025 - 04.2026
Team Lead - Production Technician 3
HERBALIFE
01.2020 - 03.2025
Shipping and Receiving Clerk
Summit Aviation
01.2018 - 01.2020
Production Supervisor
Fibrix LLC
01.2016 - 01.2018
High School Diploma - General Studies
Carver Senior High School