Charles Hickman

• U.S. Army – 127th Military Police Company

Signal Support Systems Specialist (25U) | Team Chief • 2021 – 2025

• Led the installation and configuration of JBC-P (Joint Battle Command-Platform) systems to improve communication capabilities across the unit.

• Managed a team in creating a computer infrastructure consisting of eight laptops and two printers, ensuring seamless operations for the company’s IT needs.

• In charge of maintaining and supporting over 50 laptops and 10 printers, ensuring they were fully operational and up to date.

• Managed and maintained COMSEC equipment and Harris radio systems for secure, encrypted communications.

• Ensured network security and compliance with DoD cybersecurity standards, supporting both cloud services and remote desktop operations.

• Led and trained personnel on IT security and troubleshooting, maintaining high readiness in a fast-paced, mission-critical environment.

• Oversaw the implementation of the AUDS (Automated Data System), streamlining data management and operational workflows within the company.

U.S. Army – 8-1 Cavalry Squadron

Signal Support Systems Specialist (25U) • 2018 – 2021

• Provided technical support for secure communication systems, including Harris radios and tactical networks.

• Installed and maintained IT equipment including computers, printers, and networked systems in a variety of operational environments.

• Assisted in the management of COMSEC systems, ensuring secure transmission and handling of classified information.

• Supported remote desktop and cloud-based operations, facilitating smooth transitions between field and garrison environments.

• Led training programs for soldiers on radio operations, IT troubleshooting, and cybersecurity protocols.

• Responsible for the inventory and maintenance of high-value IT assets, including over 50 laptops and 10 printers, ensuring operational readiness at all times.

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Awards and Recognitions

• Army Commendation Medal (ARCOM) – 2 Awards

• Army Achievement Medal (AAM) – 2 Awards

• Good Conduct Medal – 2 Awards

• Certificate of Achievement (COA)

• Meritorious Unit Commendation (MUC)

Leadership and Special Assignments

• Rotation to Korea: Led all communications operations for a company during the rotation, ensuring seamless IT and communication support across the unit.

• Deployment to Kuwait: Responsible for the communication equipment during the deployment, ensuring the readiness and proper functioning of all critical systems and supporting mission success.