Charles Chung
Charlotte
Summary
Dynamic professional with a background in upscale dining, recognized for collaborative teamwork and a strong work ethic. Known for managing multi-course dining experiences while maintaining high standards of service and guest engagement, ready to drive impactful results in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Server
Baku
Charlotte
01.2025 - 01.2026
- Provided refined, attentive service in an upscale sushi and Japanese cuisine environment.
- Demonstrated in-depth knowledge of sushi varieties, sashimi cuts and sake pairings.
- Delivered precise course timing for multi-course tasting menus.
- Maintained strong understanding of seafood quality standards and presentation details.
- Built repeat clientele through exceptional hospitality, product knowledge, and professional demeanor.
- Assisted in wine and sake service, including bottle presentations and proper pouring techniques.
Server
Moa
Charlotte
12.2022 - 09.2024
- Delivered elevated tableside service in a high-volume fine dining Korean barbecue setting, including grilling premium meats and guiding guests through curated menu selections.
- Educated guests on traditional Korean dishes, preparation techniques, and beverage pairings, enhancing overall dining experience.
- Managed multi-course dining experiences with strong attention to timing, detail, and guest preferences.
- Maintained thorough knowledge of specialty cuts, house-made sauces, and upscale cocktail and wine offerings.
- Consistently exceeded guest satisfaction standards through personalized hospitality and efficient service.
- Collaborated with kitchen and support staff to ensure seamless service during peak hours.
- Supported team members during busy shifts by helping with various tasks as needed.
Education
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte
Charlotte, NC05-2023
Skills
- Menu guidance
- Table management
- Customer engagement
- Problem solving
- Communication skills
- Time management
- Table resetting
- Food delivery
- Dining crew workflow optimization
- Guest engagement
- Point of sale (POS) system operations
- Strong work ethic
Timeline
Server
Baku
01.2025 - 01.2026
Server
Moa
12.2022 - 09.2024
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte