Charissa "Paige" Melvin
Asheboro
Summary
Accomplished Warehouse Team Lead with strong skills in inventory control and safety compliance. Adept at coordinating shipping logistics and training team members, consistently delivering on-time performance and operational excellence. Experienced Barrel Unloader and Warehouse Team Lead with a proven track record in process improvement and safety compliance. Recognized for strong attention to detail and effective communication, driving team success and operational excellence.
Overview
19
19
years of professional experience
Work History
Barrell Unloader
SMX Staff Management
Asheboro
10.2025 - Current
- Followed strict protocols while handling heavy materials during unloading tasks.
- Operated pallet jacks and hand trucks to transport goods within facility.
- Lifted items while applying ergonomic techniques to minimize risk of injury.
- Sorted and organized merchandise to facilitate quick access and streamline operations.
- Maintained clean, organized work area to ensure compliance with safety regulations.
- Inspected products for damages, shortages, and discrepancies upon receipt.
- Collaborated with team members to optimize order picking processes and improve workflow.
- Reported product issues to supervisors immediately to minimize operational delays.
Warehouse Team Lead
Market America
Greensboro
02.2007 - 09.2024
- Supervised daily warehouse operations and team performance.
- Managed inventory control and organized stock placement to optimize space and accessibility.
- Coordinated shipping and receiving schedules, improving on-time delivery rates and ensuring smooth operational flow.
- Trained new team members on safety protocols and operational procedures.
- Implemented process improvements that streamlined workflows, enhancing efficiency and reducing operational bottlenecks.
- Facilitated communication between departments for seamless operations.
- Ensured compliance with safety regulations and company policies diligently.
- Trained new employees on company and safety standards, providing assistance and remediation with issues.
- Oversaw the loading and unloading of trucks with freight deliveries according to established safety guidelines.
- Read work orders and received oral instructions to determine work assignments and material and equipment needs.
- Guided team members to complete tasks efficiently.
- Investigated discrepancies in orders or invoices related to incoming and outgoing shipments.
- Negotiated contracts with vendors to secure better pricing on materials and services.
- Assigned tasks to team members based on their skillsets and abilities.
- Implemented new systems for tracking inventory levels and shipments more accurately.
- Supervised and trained employees on proper safety protocols, policies, and procedures.
- Ensured compliance with quality control standards throughout all warehouse processes.
- Managed the daily operations of a warehouse and ensured that all tasks were completed in a timely manner.
- Identified opportunities for process improvements through data analysis techniques such as root cause analysis or 5S methodology.
- Conducted regular inspections of the facility to identify any potential hazards or areas of improvement.
- Developed reports analyzing key metrics, providing insights into labor utilization rates, order accuracy, and customer satisfaction scores.
- Resolved customer service issues in a timely manner while maintaining excellent relations with customers.
- Coordinated communication between management personnel, suppliers, customers, drivers.
- Actively participated in meetings regarding changes or updates in company policies or procedures.
- Checked orders and documentation for accuracy.
- Organized staff schedules to ensure adequate coverage for receiving, shipping, and other operational duties.
- Maintained accurate inventory records, monitored stock levels, and coordinated replenishment activities.
- Staged and sorted products for loading.
- Used computer and company software to enter shipment and inventory records.
- Removed damaged products from outgoing shipments during final inspections.
- Packaged finished products for shipping by shrink-wrapping, boxing, and labeling.
- Completed daily document logs to track shipments and inventory.
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Scanned products to provide accurate tracking within warehouse management system.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Used scanners to track parcel information, condition or receipt.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Labeled containers and boxes with identifying information for easy tracking.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Education
High School Diploma -
Eastern Randolph
Ramseur, NC06-1998
Skills
- Warehouse operations
- Inventory management
- Shipping logistics
- Safety compliance
- Quality assurance
- Process improvement
- Team leadership
- Pallet jack operation
- Product inspection
- Effective communication
- Time management
- Attention to detail
- Heavy lifting proficiency
- Efficient work pace
- Hazardous materials
- Safety protocols
- Excellent mathematical skills
- Truck unloading
- Warehouse logistics
- Scheduled deliveries
- Conflict resolution
- Performance assessment
- Scanner operation
- OSHA regulations
- Adherence to loading schedules
- Sorting and stacking
- Packaging and labeling equipment
- Loading schedule experience
- Shipment preparation
- Package and pallet staging
- Package handling
- Inventory sorting
- Equipment operation
- Loading and unloading
- Staging protocols
- Quality control procedures
- Scanner proficiency
- Workplace safety
- Cargo inspections
- Strong math skills
- Material handling equipment
- Issue troubleshooting
- Proper lifting techniques
- Organizational growth
- Site clearing
- Maintaining records
- Shipping documentation
- Warehouse safety protocols
- OSHA standards
- Hazard avoidance
- Hazardous material safety
- Order picking experience
- Barcode scanning
- Workplace cleanliness
- Hand truck operation
- Teamwork
- Standards compliance
- Truck loading and unloading
- Quality assessment and assurance
- Assembly and production
- Safety procedures
- Self motivation
- Logistics management
- Damage prevention
- Order processing
- Problem-solving
- Shipping and receiving
- Quantity calculations
- Job planning
- Pallet jack use
- Lifting and sorting
- Cargo sorting
- Work Planning and Prioritization
- Goal setting
Timeline
Barrell Unloader
SMX Staff Management
10.2025 - Current
Warehouse Team Lead
Market America
02.2007 - 09.2024
High School Diploma -
Eastern Randolph