Chardonay Williams
Charlotte
Summary
Customer-focused and safety-conscious professional with experience providing exceptional service in fast-paced, high-pressure environments. Demonstrated ability to remain calm under pressure, communicate effectively with diverse individuals, and prioritize safety while delivering outstanding customer experiences. Known for professionalism, adaptability, teamwork, and attention to detail. CPR certified with a strong commitment to creating a welcoming, safe, and positive environment for every passenger.
Overview
1
1
Certification
6
6
years of post-secondary education
3
3
years of professional experience
Work History
Package Handler
Amazon
Charlotte
11.2025 - Current
- Consistently meet productivity and quality standards in a fast-paced, safety-focused environment.
- Handle time-sensitive shipments with precision while maintaining exceptional attention to detail.
- Collaborate with team members to ensure efficient operations and on-time service.
- Follow strict safety procedures and operational guidelines to minimize errors and maintain workplace safety.
- Demonstrate reliability, flexibility, and professionalism while adapting to changing operational demands.
CNA
Whitestone Rehab
Greensboro
08.2023 - 07.2024
- Delivered compassionate, personalized care while ensuring patient comfort, dignity, and safety.
- Responded calmly and efficiently during urgent situations while prioritizing patient well-being.
- Worked collaboratively with nurses and interdisciplinary healthcare teams to provide high-quality care.
- Maintained accurate documentation and complied with all safety, infection-control, and confidentiality standards.
- Built trusting relationships through excellent communication and attentive customer service.
- Managed multiple priorities while remaining organized and composed in a fast-paced environment.
Education
Bachelor of Science - Biology
North Carolina A&T State University
Greensboro, NC 08.2020 - 07.2026
Skills
- Customer Service Excellence
- Conflict Resolution
- Strong Verbal Communication
- Team Collaboration
- Emergency Preparedness
- Time Management
- Adaptability
- Multitasking
- Attention to Detail
- Professionalism
- Cultural Sensitivity
- Problem Solving
- Calm Under Pressure
- Safety Compliance
Certification
- CPR Certified
Additional Strengths
- Comfortable working flexible schedules, including weekends, holidays, and overnight shifts
- Able to stand for extended periods and perform physically demanding tasks
- Passionate about delivering exceptional customer experiences
- Professional appearance and positive attitude
- Quick learner with the ability to adapt to new procedures and environments
Timeline
Package Handler
Amazon
11.2025 - Current
CNA
Whitestone Rehab
08.2023 - 07.2024
Bachelor of Science - Biology
North Carolina A&T State University
08.2020 - 07.2026