Chantan Flott
Fayetteville
Summary
Dynamic Shift Leader with a proven track record in enhancing service efficiency and customer satisfaction. Known for effective team supervision and exceptional problem-solving skills, contributing to operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shift Leader
Little Cesars
Columbia
05.2021 - 01.2025
- Supervised team members during busy shifts, enhancing service efficiency and customer satisfaction.
- Maintained organized work environment by delegating tasks, ensuring smooth operations and team accountability.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Trained new employees on food preparation and customer service standards.
- Monitored food quality and presentation, consistently upholding brand standards and improving customer experience.
- Inspected orders to ensure quality and completeness before delivery to customers.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Upheld company standards and compliance requirements for operations.
Moving Specialist
U - haul
Columbia
03.2016 - 03.2021
- Facilitated packing and loading of customers' belongings into rental trucks, ensuring secure transport.
- Loaded, secured, and unloaded items with precision, utilizing appropriate tools to prevent damage.
- Protected customers' items from damage with proper padding and bracing.
- Provided guidance on proper moving techniques and equipment usage.
- Coordinated pickup times with customers, ensuring timely deliveries were met when possible.
- Resolved customer issues promptly, improving overall service satisfaction.
- Communicated effectively with customers to address concerns and questions.
- Developed efficient routes for pickups and deliveries based on customer requests or constraints.
- Ensured compliance with safety regulations when handling hazardous materials or operating heavy machinery.
- Upheld company standards for professionalism by maintaining neat appearance and keeping vehicle clean.
Machine Operator
Lexington County Collection and Recycling Center
Columbia
10.2013 - 09.2019
- Operated machinery for efficient sorting and processing of recyclable materials, contributing to sustainability efforts.
- Monitored production lines for quality control and ensured compliance with safety standards, enhancing workplace safety.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Assisted in troubleshooting machinery issues, reducing downtime and maintaining production flow.
- Identified and resolved equipment malfunctions to maintain operational efficiency.
- Monitored and observed production line to watch for pile-ups and jams.
- Collaborated with team members to achieve daily operational goals effectively.
- Maintained accurate records of material processed and equipment usage daily.
- Prepared machine for production processes by equipping with required tools and parts.
- Followed safety guidelines while operating machinery to maintain a secure work environment.
- Verified production orders prior to starting set-up.
Landscape Groundskeeper
Fort Jackson, Colombia, South Carolina
Columbia
02.2010 - 12.2013
- Maintained landscapes through regular mowing, trimming, and edging.
- Maintained and monitored landscape grounds, ensuring healthy growth through mowing, pruning, and trimming.
- Pruned trees and trimmed bushes and hedges to keep grounds neat and inviting.
- Operated various equipment such as tractors, lawnmowers, hedge trimmers, and leaf blowers.
- Operated equipment like tractors and blowers for efficient grounds upkeep.
- Assisted in irrigation system maintenance, ensuring effective water distribution.
- Performed minor repairs to irrigation systems, sprinklers, and other landscaping tools.
- Applied fertilizers and pesticides following safety protocols and guidelines.
- Cultivated flower beds and shrubs, enhancing aesthetic appeal of landscapes.
- Collaborated with team members to execute seasonal planting schedules effectively.
- Monitored the condition of turf areas to identify problems or potential problems associated with insects or diseases.
Stocking Associate
Fort Jackson Commissary
Columbia
09.2009 - 11.2011
- Stocked shelves with merchandise according to store layout and inventory guidelines.
- Operated equipment for moving and handling stock efficiently and safely.
- Collaborated with team members to facilitate efficient restocking of items and maintain inventory flow.
- Arranged product on shelves following merchandising guidelines.
- Restocked damaged goods onto shelves after repairs had been made.
- Replenished supplies such as bags, boxes, and tissue paper throughout the day.
- Maintained cleanliness and organization of the sales floor and storage areas.
- Assisted customers in locating products and addressing inquiries to enhance shopping experience.
- Assisted customers in locating products on the shelf or in the backroom.
Custodian
Columbia Metropolitan Airport
Columbia
08.2009 - 05.2011
- Ensured cleanliness of airport terminals and surrounding areas for enhanced passenger experience.
- Addressed spills and hazards swiftly to uphold passenger safety and prevent accidents.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Operated cleaning equipment, including floor scrubbers and vacuums.
- Sanitized surfaces with approved cleaning products to minimize bacteria and virus presence.
- Disposed of waste materials in accordance with safety regulations.
- Collaborated with team members to complete daily cleaning schedules.
- Reported maintenance issues to management for prompt resolution.
- Maintained accountability for building keys, master keys and access cards.
Education
High School Diploma -
East Orange High School
Jersey City, NJ06-2004
Skills
- Process optimization
- Quality control
- Operational compliance
- Inventory management
- Employee training
- Team supervision
- Customer service
Certification
ForkLift Certification
Timeline
Shift Leader
Little Cesars
05.2021 - 01.2025
Moving Specialist
U - haul
03.2016 - 03.2021
Machine Operator
Lexington County Collection and Recycling Center
10.2013 - 09.2019
Landscape Groundskeeper
Fort Jackson, Colombia, South Carolina
02.2010 - 12.2013
Stocking Associate
Fort Jackson Commissary
09.2009 - 11.2011
Custodian
Columbia Metropolitan Airport
08.2009 - 05.2011
High School Diploma -
East Orange High School