Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanisse Bates

Charlotte

Summary

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Overview

16
16
years of professional experience

Work History

Customer Pickup Coordinator

FedEx Ground
07.2019 - Current
  • Customer advocate- assisted in improving new customer activation.
  • Provided assistance to stations with contingency and safety information during weekly conference calls.
  • Communicated with OnRoad resources and contractors

Linehaul Coordinator

FedEx Ground
04.2017 - 07.2019
  • Supported and contributed to planning transportation needs.
  • Collaborated with Hub and station management with movement on freight and equipment.
  • Conducted dock walks to ensure TRL load accuracy and capacity.
  • Managed domiciled and unassigned teams with corresponding meets.
  • Equipment inventory
  • Tractor Files
  • Wheel rotation
  • Team player

Operations Manager

FedEx Ground
08.2010 - 04.2017
  • Safety - engaged direct reports with stretch and flex warm up for preparation of dock responsibilities. (5 year stretch injury free).
  • People - Trained and retained package handlers
  • Dispatched
  • MyTime adjustments and approvals of time card.

Package Handler

FedEx Ground
12.2009 - 08.2010
  • Safety
  • Loaded pallets in sequential order
  • Team player

Education

Associate of Science - Criminal Justice

The Kathrine Gibbs School of New York City
New York, NY
05.2009

Skills

  • Proficient in Word, Excel and Power
  • Team player
  • Listening Skills
  • Communication Skills
  • Multi tasking Skills
  • Customer service
  • Data entry
  • Decision-making
  • Work Planning and Prioritization
  • Relationship building

Timeline

Customer Pickup Coordinator

FedEx Ground
07.2019 - Current

Linehaul Coordinator

FedEx Ground
04.2017 - 07.2019

Operations Manager

FedEx Ground
08.2010 - 04.2017

Package Handler

FedEx Ground
12.2009 - 08.2010

Associate of Science - Criminal Justice

The Kathrine Gibbs School of New York City
Chanisse Bates