Summary
Overview
Work History
Education
Skills
Core Competencies
Timeline
Generic

Chanel M. Davis

Charlotte

Summary

Operations executive with 15+ years leading vendor-facing programs, cross-functional execution, and process governance. Proven ability to translate business goals into enforceable supplier expectations, streamline workflows, and drive measurable improvements across cost, service quality, and risk.

Overview

20
20
years of professional experience

Work History

Chief Operating Officer (Fractional)

Carolina’s Luxury Event Rentals
Charlotte, NC
09.2024 - Current
  • Lead day-to-day vendor and inventory operations, aligning service levels and delivery standards.
  • Implement workflow and system enhancements reducing operational risk.
  • Strengthen supplier relationships and cost stewardship through structured review cadences.

Chief Experience Officer (CXO)

Harvey B. Gantt Center
Charlotte, NC
07.2013 - 09.2024
  • Directed operations and external partner programs, coordinated vendor scopes and expectations.
  • Spearheaded development of departmental contractual processes.
  • Established vendor performance routines and improvements.
  • Supported budget planning and third-party agreements.
  • Spearheaded departmental contractual procedures.

Founder & CEO

“With This Ring” Wedding Consulting
Charlotte, NC
11.2009 - 07.2013
  • Managed vendor selection, engagement, and performance for multi-vendor events.
  • Built repeatable processes for planning and issue escalation.

Store Manager

Cole Haan
Charlotte, NC
10.2005 - 09.2009
  • Led operations, budget stewardship, and compliance with brand standards.
  • Transformed store operations through data-driven strategies and team development.

Education

M.A. - Counseling Psychology

Tennessee State University

B.A. - Psychology (Cum Laude)

Fisk University

Skills

  • Supplier Performance Management; Contract/Scope Coordination; Budgeting & Cost Controls;
  • Process Mapping & SOPs; Stakeholder Engagement; Data-Informed Decision Making

Core Competencies

  • Supplier/Vendor Management; Contract & SOW Administration; Performance Governance (KPIs/SLAs);
  • Cross-Functional Stakeholder Leadership; Risk & Compliance Awareness; Budget & Cost Control;
  • Process Optimization & SOPs; Change Management; Executive Communications & Presentations

Timeline

Chief Operating Officer (Fractional)

Carolina’s Luxury Event Rentals
09.2024 - Current

Chief Experience Officer (CXO)

Harvey B. Gantt Center
07.2013 - 09.2024

Founder & CEO

“With This Ring” Wedding Consulting
11.2009 - 07.2013

Store Manager

Cole Haan
10.2005 - 09.2009

B.A. - Psychology (Cum Laude)

Fisk University

M.A. - Counseling Psychology

Tennessee State University
Chanel M. Davis