Chandler Pope
Bessemer City
Summary
Dynamic General Manager with expertise in leadership, data management, and advanced Excel analysis. Proven track record of optimizing labor productivity and ensuring data accuracy to drive operational success.
Overview
10
10
years of professional experience
Work History
General Manager
Moe's Southwest Grill
Fort Mill, SC
08.2024 - Current
- Designed and maintained Microsoft Excel workbooks that are then used to analyze restaurant sales, labor cost, productivity and operational performance.
- Analyzed performance trends for daily, weekly, and period over period performance comparisons to effectively manage labor productivity, profitability, and execute operationally off changing market.
- Transform raw data into standardized reports used to ensure clear communication of restaurant performance to corporate leadership and team members.
- Ensured data accuracy across multiple platforms.
- Utilize Excel formulas, lookup functions and structured spreadsheets to organize an abundance of data points into transparent business insight.
- Create labor forecasts and sales projections based off of 6 week prior sales to ensure lucrative labor projecting while maintaining service standards on the floor.
- Validate data accuracy and integrity before transferring information into corporate systems used by our leadership teams to view restaurant performance.
- Partner with the corporate office to ensure compliance with all updates to company systems and routines.
- Continuously improve reporting processes by organizing spreadsheets, reducing reporting errors and increasing efficiency.
General Manager
Chipotle Restaurant
Cincinnati, OH
06.2016 - 08.2024
- Supervised daily workflows to guarantee efficient service execution and uphold customer satisfaction levels.
- Analyzed inventory levels and implemented strategies to optimize supply chain processes and reduce waste.
- Managed inventory levels, reducing waste and optimizing supply chain processes.
- Trained and mentored staff in food safety and operational procedures.
- Create accurate PnLs for the location while managing logistics, food cost, labor matrix, and maintaining top tier hospitality standards
Education
High School Diploma -
Olympic Community of Schools
Charlotte, NCSkills
- Team leadership
- Data management
- Excel data analysis
- Financial forecasting
- Cost management coaching
- Data interpretation
- Data accuracy validation
Timeline
General Manager
Moe's Southwest Grill
08.2024 - Current
General Manager
Chipotle Restaurant
06.2016 - 08.2024
High School Diploma -
Olympic Community of Schools