Summary
Overview
Work History
Education
Skills
Timeline
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Chandler Glenn Austin

Charlotte

Summary

Sales-savvy and solutions-oriented professional with a strong background in customer service, technical support, and remote collaboration. Proven track record of consistently driving $50K–$80K in monthly sales, backed by quick adaptation to new products and tools. Adept at building trust with clients, communicating value clearly, and navigating fast-paced environments with a calm, professional demeanor. Comfortable working independently or as part of a team, with multiple years of experience in the technology field.

Overview

14
14
years of professional experience

Work History

Sales Representative

Cricket Ventures
05.2024 - Current
  • - Generated $50,000–$80,000 in total sales during most months.
  • - Gained in-depth knowledge of two-way radio product lines in a short time frame.
  • - Cold calling experience, contributing to lead generation and outreach initiatives.
  • - Work managing CRM tools and communication platforms, including live chats.

Consumer Team Lead

Scribbles Software
08.2021 - 04.2024
  • - Delivered operational leadership to Client Services Representatives.
  • - Trained and mentored staff to ensure high-quality customer and technical support.
  • - Collaborated with management to improve internal processes and customer satisfaction.
  • - Tested new software features and drafted user documentation.
  • (Remote)

Client Services Representative

Scribbles Software
03.2019 - 08.2021
  • - Provided customer support via phone, email, and live chat.
  • - Guided users through software processes from enrollment to document acquisition.
  • - Documented user feedback and issues in the support system.
  • (Remote)

Data Specialist

Scribbles Software
04.2018 - 03.2019

Warehouse Manager

Greendocs
01.2014 - 01.2018

Document Prep Specialist

Greendocs
01.2012 - 01.2014

Education

High School Diploma -

Porter Ridge High School
01.2014

Skills

  • B2B Sales
  • B2C Sales
  • Cold Calling/Outreach
  • Technical Support
  • Customer Relationship Building
  • Communication Skills
  • Call Center Operations
  • Technical Writing
  • Software Installation
  • Computer Troubleshooting
  • Remote Work Experience
  • Microsoft Office
  • Google Workspace
  • Freshdesk
  • Hubspot
  • Magento
  • Intercom
  • Live Agent
  • MacOS & Windows Environments

Timeline

Sales Representative

Cricket Ventures
05.2024 - Current

Consumer Team Lead

Scribbles Software
08.2021 - 04.2024

Client Services Representative

Scribbles Software
03.2019 - 08.2021

Data Specialist

Scribbles Software
04.2018 - 03.2019

Warehouse Manager

Greendocs
01.2014 - 01.2018

Document Prep Specialist

Greendocs
01.2012 - 01.2014

High School Diploma -

Porter Ridge High School

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Chandler Glenn Austin