Highly motivated Insurance Specialist with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
- Services accounts with billing, policy management, risk management, insurance risk underwriting, and sales during inbound and outbound calls
- Provided assistance with Commercial Lines by providing quotes, billing services, and issuing Certificates of Insurance documents when requested
- Developed relationships with other businesses and entrepreneurs by attending a weekly business networking group
- Trained and coached sales team members servicing auto and home accounts.
- Ranked Top Life referral leader in the state
- Attained superior net promoter scores and customer experience surveys, earning 100% on each
- Serviced accounts with billing, policy and risk management, insurance risk underwriting, and sales during inbound and outbound calls
Highly-skilled, successful leader with a strong record of achieving outstanding financial results through superior customer service, sales, client acquisition, and excellent account management Managed, developed, and trained new hires to exceed expectations and carefully maintain established company safety standards Well-versed in onboarding and on-the-job training
Currently licensed in P&C and Life