Overview
Work History
Education
Skills
Timeline
Generic

Chance Christopher

Vale

Overview

2026
2026
years of professional experience

Work History

Sales Associate

Bean Brothers Hardware
2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

High School Diploma - General Studies

West Lincoln High School
Lincolnton, NC
06.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Complex Problem-solving
  • Sales strategies
  • POS system operation
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations
  • Sales training
  • Payment processing
  • Strategic planning
  • Inventory tracking
  • Sales development

Timeline

Sales Associate

Bean Brothers Hardware
2023 - Current

High School Diploma - General Studies

West Lincoln High School
Chance Christopher