Chance Bellamy
Shallotte
Summary
Knowledgeable Small Engine Mechanic proficient at finding root causes of mechanical issues with equipment. Skilled in optimizing machine performance and tuning up systems. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Mechanic
Planet Fun
01.2017 - 07.2019
- fixed arcade games
- rewired games/ bumper cars
- fixed bowling lanes/ machines
- preventive maintenance on bowling machines
- daily, weekly, and monthly maintenance on bowling machines
- rewired and reprogramed laser tag system and vest
- weekly update on redemption pos system
- fixed bowling ball returns
QSR
Universal Studios
08.2023 - 12.2023
- Developed and implemented operational procedures to ensure efficient workflow.
- Recruited, trained, supervised, evaluated, coached, and mentored employees.
- Conducted regular inventory checks to maintain optimal stock levels.
- Ensured compliance with all local health codes and safety regulations.
- Collaborated with other departments to ensure effective communication between operations teams and customers.
- Established standards of quality control throughout the restaurant operation.
- Provided guidance on menu development initiatives to enhance product offerings.
- Monitored restaurant performance, identified areas of improvement, and developed strategies to increase sales.
- Managed customer complaints by providing timely resolutions.
- Performed daily inspections of kitchen equipment and facilities ensuring cleanliness.
- Enforced company policies among staff members while maintaining a positive work environment.
- Adhered to company food, safety, quality and sanitation policies.
- Rotated and replenished products in display cases.
- Weighed out specified amounts of materials for each batch based on formulas and recipes.
- Monitored temperature, pressure and flow rate during batch making processes.
- Prepared and served cocktails, mocktails and other drinks to customers.
- Resolved customer complaints in a professional manner.
- Followed proper food handling procedures while mixing drinks.
- Mixed ingredients according to standard recipes or customized orders.
- Organized inventory area including bottles, glassware, utensils and supplies.
- Checked ID for customers purchasing alcoholic beverages.
- Ensured a safe working environment by adhering to all safety protocols.
- Assisted bartenders with preparing mixed drinks from the bar menu.
- Monitored stock levels of beverages and restocked when needed.
- Handled cash transactions accurately while following company policies.
- Ensured compliance with local health department guidelines at all times.
- Responded to customer inquiries about drinks menu options.
- Adhered to alcohol regulations regarding serving age-appropriate patrons.
- Maintained knowledge of current drink recipes and ingredients.
- Provided excellent customer service by engaging in friendly conversation with guests.
- Performed opening, closing duties including sanitation tasks before, after shift.
- Recorded daily sales transactions accurately into POS system.
- Stocked bar with necessary items such as glasses, garnishes, liquors, beer and wine.
- Cleaned and maintained equipment used in the preparation of drinks.
- Prepared new garnishes, juices and other perishables daily.
- Kept supplies stored in proper locations according to health code standards.
- Used POS system to input orders, create checks and issue receipts.
- Received cash and card payments for balances owed.
- Learned new formulas and menus to best serve customers with tasty drinks and current advice on selections.
- Followed drink recipes to make beverages by hand, with stick blenders and using machinery.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Poured wine, beer and cocktails for patrons.
- Upsold customers from shelf to premium brands to help boost sales.
- Sorted returned merchandise for restocking or disposal.
- Participated in physical inventories of stock on hand periodically.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Stocked shelves with newly arrived products.
- Cleared away dirty dishes from tables after each course was finished.
- Stocked shelves with supplies such as utensils, cups, glasses.
- Set up banquet rooms for special events including weddings, parties, business meetings.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Informed customers of daily specials in an engaging manner.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Delivered accurate checks at the end of each meal period.
- Suggested additional items to customers based on their preferences and needs.
- Assisted with setting up the dining area before shift began.
- Replenished condiments, silverware, napkins. as needed during meal services.
- Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
- Greeted guests and answered questions about menu items.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Assisted cooks by prepping ingredients for meals prior to service times.
- Followed all safety and sanitation regulations when handling food or drinks.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Checked with customers to ensure that they were enjoying their meals.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Collected tickets and followed proper cash-handling procedures.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Informed customers about specials, upselling additional food and drink items.
- Reviewed daily specials, menu changes and service specifications.
- Maintained a safe work environment by adhering to all relevant safety regulations.
Pool Cleaner
coastal pool & ppm
11.2020 - 07.2021
- Backwashed filters when necessary in order to remove dirt particles from them.
- Ensured that all safety rules were followed during operations at the pool area.
- Added chemicals to adjust chlorine levels according to health department regulations.
- Checked safety features such as ladders, handrails, lights for functionality.
- Maintained records related to water chemistry readings, pump run times.
- Monitored temperature levels in order to maintain comfortable swimming conditions.
- Installed new parts such as pumps, motors or timers when required.
- Replaced worn out parts like seals, gaskets or valves with new ones.
- Performed minor repairs on equipment such as replacing filters, o-rings and gaskets.
- Cleaned and maintained pool filter systems, pumps, and chlorinators on a daily basis.
- Inspected hoses, fittings and other accessories for signs of leakage or corrosion.
- Performed chemical tests to ensure proper balance of pH levels in the pool water.
- Repaired leaks in plumbing lines or pool liners as necessary.
- Inspected all pool components for damage or wear and tear on a regular basis.
- Provided advice on how to keep their swimming pools clean and safe for use.
- Visually inspected tiles around the perimeter of the pool for cracks or discoloration.
- Scrubbed walls, steps and other surfaces with brushes and cleaning solutions as needed.
- Assisted customers with questions regarding maintenance of their swimming pools.
- Removed debris from the surface of the pool using nets or skimmers.
- Vacuumed pools using manual or automatic vacuum systems.
- Maintained expert knowledge of in-ground and above-ground residential, educational, and commercial pools to optimize customer service.
- Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Assisted in building and installing above-ground pools and cleaned and maintained hot tubs and Jacuzzi's.
- Built loyal clientele, with callback when future support was required.
- Documented work performed for specific customers for accurate billing and follow-up support.
- Requested and ordered pool cleaning and maintenance supplies and arranged for safe and proper storage.
- Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
- Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
- Completed seasonal shutdown of pools by draining, covering and storing equipment.
- Instructed customers in safe pool use and in proper, economical use and maintenance of filter and vacuum.
- Sanitized frequented areas and equipment using approved supplies.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Followed company uniform, performance and security policies with every job.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Kept business entrances clean, tidy and professional in appearance.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Completed routine maintenance checks, notifying management of needed repairs.
- Followed safety processes for all manual and electric cleaning equipment.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Monitored building security and safety by locking doors or avoiding hazards.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Serviced, cleaned and restocked restrooms.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Collected trash from floors within hallways, bathrooms and work areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Dusted furniture, machines or equipment.
- Notified managers of repair needs or additions to building operating systems.
Barista
Starbucks
03.2024 - 07.2024
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Adhered to health department regulations concerning sanitation standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ground beans for espresso shots according to individual customer specifications.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Stocked customer service stations with paper products or beverage preparation items.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Managed cash register and processed transactions with accuracy and integrity.
- Supported highest standards of conduct and service to support company reputation.
- Implemented feedback from customers to improve service quality and menu offerings.
- Collected payments and provided accurate change.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Described menu items to customers and suggested products based on stated preferences.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Maintained calm demeanor during high-volume periods and special events.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Gave samples of popular coffee and tea blends to create sales opportunities.
Team Lead
Chick-fil-A
10.2021 - 01.2023
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Ensured compliance with company policies and procedures throughout the team.
- Motivated staff through positive reinforcement techniques.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Coordinated team resources to achieve project goals.
- Delegated tasks appropriately according to individual skill sets.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Trained new staff in relevant processes and procedures.
- Provided support to junior staff during peak periods of workloads.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Monitored team performance against targets, taking corrective action where necessary.
- Developed strategies to increase team productivity and improve customer service levels.
- Maintained accurate records of employee attendance and task completion times.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Identified opportunities for process improvements, implementing changes when required.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Collaborated with management team to implement new work procedures or policies.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Assessed market trends and competitor strategies to inform team direction and focus.
- Implemented strategic plans to enhance team performance and productivity.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Motivated team members through recognition programs and performance-based incentives.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Offered training and support to keep team members motivated and working toward objectives.
- Oversaw training and development programs to enhance team skills and knowledge.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Maintained daily inventory to facilitate successful material distribution.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Managed conflict resolution within the team to maintain a positive work environment.
- Completed daily quality assurance duties to provide feedback for improvements.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Maintained positive working relationship with fellow staff and management.
- Determined consumer needs to provide products and services appealing to larger market.
- Monitored operations and reviewed records and metrics to understand company performance.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Education
Welding
Brunswick Community College
Supply, NCHigh School Diploma -
West Brunswick High School
Shallotte, NC05-2019
Skills
- Cash Handling
- POS Systems
- Stick Welding
- Welding safety precautions
- Troubleshooting faults
- Hazardous Materials Handling
- Manual Transmission
- Engine repair
- Machine Assembly
- Power Tool Operation
- Equipment Assembly
- Equipment Inspection
- Preventive Maintenance
- Electrical Systems
- Performance Tuning
- Vehicle inspections
- Troubleshooting skills
- Electrical Troubleshooting
- Routine servicing
- Electrical components understanding
- Engine overhauls
- System repairs
- Parts Replacement
- Inspecting vehicles
- Electrical understanding
- Hand and power tools
- Troubleshooting and diagnostics
- Soldering skills
- Replacing parts
- Valid Driver's License
- Engine Rebuilds
- Heavy Lifting
- Strong Work Ethic
- Operating pneumatic tools
- Scaffold building
- Carpentry
- Scaffolding Setup
- Construction
- Blueprint Reading
- Organizational abilities
- Equipment operations
- Water Sampling
- Hazard Detection
- Issue Resolution
- Time Management
- Critical Thinking
- Records Maintenance
- Self Motivation
- Professionalism
- Adaptability and Flexibility
- Safety Procedures
- Continuous Improvement
- Teamwork and Collaboration
- Coaching and Mentoring
- Product Management
- Performance Improvement
- Quality Control
- Complaint resolution
- Sound Equipment
- Electrical
- Detail Oriented
- Business strategy
- Business strategies
- Expense Management
- Investment Management
- Debt management
- Cash Flow Management
- Tax planning
Affiliations
- Very fast learner love to take on unknown tasks until the end.
- Really like learning new stuff everyday to master more and more.
Languages
English
Native or Bilingual
Timeline
Barista
Starbucks
03.2024 - 07.2024
QSR
Universal Studios
08.2023 - 12.2023
Team Lead
Chick-fil-A
10.2021 - 01.2023
Pool Cleaner
coastal pool & ppm
11.2020 - 07.2021
Mechanic
Planet Fun
01.2017 - 07.2019
High School Diploma -
West Brunswick High School
Welding
Brunswick Community College
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