Champagne Brice

• Delivers exceptional customer service by assisting customers with rental needs, resolving complaints, and ensuring satisfaction throughout the rental process.

• Assists a fleet of rental vehicles, coordinating logistics such as vehicle maintenance, inventory rotation, and customer availability.

• Supports branch operations, including vehicle check-ins/outs and customer follow-ups.

• Advertises add-on services (e.g., insurance protection, upgrades) to meet customer needs and drive revenue.

• Handles daily debit and credit card transactions in compliance with company policies and audit requirements

• Implemented Physical & Occupational Therapy treatment plans for 3.5k active-duty members.
• Manning 7 provider schedules, clinic administrative duties, and $500K in equipment.
• Ensured compliance with Airforce Headquarter standards as the Human Performance Flight Ready Reliable Care Representative.
• Directly executed 1.9K appointments while simultaneously supervising scheduling of 8K encounters worth $969K in care annually (April 2023- Mar 2024).
• Filled the supervise role for 4 weeks overseeing 508 patient encounters accounting for $61K in care.
• Primary for multiple administrative duties including patient scheduling, modifying provider schedules, patient advocate, and training admin support.
• Lead as the Physical Therapy clinics most productive technician, completing 4 checklists, providing 432 appointments, and overseeing 4 other provider schedules totaling 1.8K appointments, worth $216K, quarterly.
• Orchestrated and volunteered for over 10 official Air Force events. Recruiting and guiding co-workers. Respecting and upholding tradition.

• Accounted for 14.5K work hours across 9 staff and 3 departments annually.
• Verified timekeeping records and handled any discrepancies with employees.
• Checked accrued hours against listed hours for leave time.
• Responded to co-worker’s questions and requests for information in timely and knowledge fashion.

• Orchestrated $55K equipment package acquisition.
• Coordinated with 2 organizations, executing Chief Executive Officer vision, and enabled 2.6K sq ft gym expansion.
• Purchased $21K in supply items and acquired $31K in rehabilitation equipment, supporting the Human Performance Center.
• This expanded provider capabilities & Medical Group fitness training, resulting in a 350-day reduction in lost duty days across the corporation.

• Organized inventory, achieving 98% accuracy and reducing displacements.
• Collaborated with team to meet daily targets, boosting overall productivity.
• Uphold safety protocols, ensuring a zero-incident work environment.