Chakita Sanders
Wilmington
Summary
Accomplished Health Unit Clerk at Novant Health, NHRMC, adept in streamlining patient registration and enhancing healthcare communication. Demonstrates exceptional organizational skills and HIPAA compliance, with a proven track record in improving patient flow by coordinating admissions and transfers. Excels in data entry and maintains professionalism, contributing to efficient healthcare delivery.Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Unit Clerk
Novant Health, NHRMC
10.2023 - Current
- Streamlined patient registration processes by accurately entering demographic data into electronic health record systems.
- Safeguarded patient confidentiality by adhering to HIPAA regulations when handling sensitive information.
- Enhanced communication between healthcare professionals by promptly relaying messages and scheduling appointments.
- Supported nursing staff with timely updates on patient status, facilitating effective treatment plans.
- Coordinated patient admissions, transfers, and discharges to optimize bed management and patient flow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Childcare Assistant Teacher
Childcare Network
08.2020 - 04.2023
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Communicated regularly with parents about daily activities and behaviors.
- Assisted lead teacher in designing thematic units, enhancing the overall curriculum for greater student interest.
- Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Implemented curriculum to enhance classes with learning-focused activities.
Certified Nursing Assistant
Novant Health, NHRMC
01.2018 - 08.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Certificate of Technical Studies -
Cape Fear Community College
Wilmington, NC12-2024
Skills
- Strong organizational skills
- HIPAA compliance
- Professionalism and ethics
- Data entry proficiency
- Medical records management
- Medical terminology proficiency
- Effective communication
- Electronic health records
- Patient scheduling
- Computer proficiency
- Data entry
- Epic systems
Certification
- Certified Healthcare Access Associate- CHAA
- Medical Terminology Certificate – Various accredited organizations or educational institutions.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification
- completion of Certified Professional Coder program (will be sitting for test very soon)
Timeline
Health Unit Clerk
Novant Health, NHRMC
10.2023 - Current
Childcare Assistant Teacher
Childcare Network
08.2020 - 04.2023
Certified Nursing Assistant
Novant Health, NHRMC
01.2018 - 08.2020
- Certified Healthcare Access Associate- CHAA
- Medical Terminology Certificate – Various accredited organizations or educational institutions.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification
- completion of Certified Professional Coder program (will be sitting for test very soon)
Certificate of Technical Studies -
Cape Fear Community College
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