Chadwyk Reid
Durham
Summary
Accomplished General Manager at Caliber Collision with a proven track record of driving business growth and operational excellence. Expert in client account management and staff development, demonstrated through effective leadership and the successful training of teams. Skilled in CCC Solutions, adept at fostering vendor relationships and achieving significant improvements in customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Caliber Collision
06.2018 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Notary Public
State of North Carolina
04.2016 - Current
- Looked for signs of fraud or coercion and refused notarization.
- Checked client identification to maintain compliance with state legal requirements.
- Administered oath to document signers to obtain affirmation of truth.
Auto Damage Adjuster
GEICO
09.2015 - 04.2018
- Negotiated with claimants and policy holders to settle claims.
- Created detailed assessments of damages to property and vehicles.
- Worked as a catastrophe adjuster cross country.
- Skilled at working independently and collaboratively in a team environment.
Data Analyst
REIS
06.2014 - 09.2014
- Trained and led a team of Research associates in collecting raw real estate data for specified projects.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources
- Developed customized reports, summarizing and presenting data in visually appealing format.
Education
MBA - Management
Texas A&M University Commerce
Commerce, TXBachelor of Science - Aviation Science
Elizabeth City State University
Elizabeth City, NC05-2014
Skills
- Effective leader
- Client account management
- Staff training/development
- Vendor relationships
- CCC Soultions
Certification
I-Car
Timeline
General Manager
Caliber Collision
06.2018 - Current
Notary Public
State of North Carolina
04.2016 - Current
Auto Damage Adjuster
GEICO
09.2015 - 04.2018
Data Analyst
REIS
06.2014 - 09.2014
MBA - Management
Texas A&M University Commerce
Bachelor of Science - Aviation Science
Elizabeth City State University
Similar Profiles
Christina "Molly" MansfieldChristina "Molly" Mansfield
Talent Aqusition Partner at Caliber CollisionTalent Aqusition Partner at Caliber Collision
Nolan WittmanNolan Wittman
Body Shop Assistant at Caliber CollisionBody Shop Assistant at Caliber Collision
Morgan TigheMorgan Tighe
Office Administrator at Caliber CollisionOffice Administrator at Caliber Collision