Results-driven project management professional with a proven track record of successfully overseeing daily operations and achieving team objectives. Adaptable and collaborative, thrives in dynamic work environments, seamlessly adjusting to changing priorities and ensuring efficient task completion. Expertise lies in team leadership, conflict resolution, and maintaining high standards of performance.
Work History
Crew Lead
Carolinascapes
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Monitored team members to verify work quality and address concerns.
Trained employees in time management and proper ways to complete job duties.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Delegated tasks according to individual strengths, optimizing overall team performance and output.
laborer
J’s contracting/ J’s Electric
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
Shop Manager
J’s Golf Carts
Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Managed inventory control, cash control, and store opening and closing procedures.
Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Kept orderly and accurate accounting records by monitoring sales documentation.
Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
Owner operator
Taylor and Sons LLC.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Developed business plan, processes and procedures to provide superior service to customers.
Negotiated contracts with vendors to secure favorable terms for the business.
Implemented effective financial management practices, improving cash flow and profitability.
Dropped and hooked trailers and changed configuration of equipment.
Managed purchasing, sales, marketing and customer account operations efficiently.
Trained and guided team members to maintain high productivity and performance metrics.
Truck/ fleet Mechanic
Sport Durst Ram Truck Center
Conducted routine inspections and maintenance on fleet vehicles to ensure reliable performance.
Repaired mechanical issues, improving vehicle safety and operational efficiency.
Enhanced fleet reliability by troubleshooting and resolving engine malfunctions.
Diagnosed electrical problems, ensuring vehicles operated smoothly without disruptions.
Performed preventive maintenance to reduce downtime and extend vehicle lifespan.
Addressed transmission issues, restoring vehicles to full functionality.
Conducted brake system repairs, ensuring compliance with safety standards.
Replaced damaged parts to maintain fleet readiness and reduce unexpected breakdowns.
Diagnosed cooling system failures to prevent overheating and costly repairs.
Maintained compliance with safety standards by conducting regular fleet audits.
Collaborated with team members to improve maintenance processes and repair efficiency.
Diagnosed and repaired complex mechanical issues, leading to reduction in downtime for fleet vehicles.
Evaluated new technologies in the automotive industry, recommending appropriate upgrades to enhance performance or reduce costs when applicable.
Production Manager
East Coast Diesel/ Yard Pros Landscape and Grading/Patriot Print Company
Resolved issues quickly to maintain productivity goals.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
Reviewed work for quality and compliance with company standards and design specifications.
Managed internal operational standards and productivity targets.
Delivered direct feedback to senior management regarding project visibility and status.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Estimated labor requirements to support anticipated workload.
Reduced waste and material costs by optimizing resource allocation and inventory management.
Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Established preventive maintenance schedule for production equipment, minimizing unplanned downtime.
Optimized supply chain logistics, ensuring timely delivery of raw materials and finished goods.
Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
Evaluated employee performance and provided feedback and training as needed.
Utilized data analysis tools to identify and resolve production issues.
Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
shop foreman
Iron Diesel
Used hand and power tools, equipment, and instruments accurately.
Oversaw maintenance and repair of shop equipment.
Trained and coached employees to improve performance and skills.
Directed daily operations of team 3 technicians and shop professionals.
Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
Increased shop efficiency by implementing streamlined processes and organizing work areas.
Managed materials inside shop and at job locations.
Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.
Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
Evaluated employee performance regularly, offering praise for accomplishments and guidance on areas needing improvement.
Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
Assisted in the recruitment process by interviewing potential hires and selecting qualified candidates to join the team.
Developed custom solutions for unique customer requirements, resulting in increased client satisfaction levels.
Oversaw installation of new machinery, enhancing workshop capabilities.
Established mentorship program to support professional development of junior staff.
Supervised ongoing daily production phases.
Shop manager/ project manager
Gregs Classic Cars and Automotive
Managed inventory control, cash control, and store opening and closing procedures.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Managed projects from procurement to commission.
Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Monitored project progress, identified risks and took corrective action as needed.
Education
No Degree - Agriculture
North Carolina State University
Raleigh, NC
09.2014
Skills
Project management
Team management
Issue troubleshooting
Maintenance and repair
Training and mentoring
Task delegation
Crew management
Work order management
Quality control
Vehicle operations
Multitasking and organization
Heavy machinery operation
Electrical systems
LANGUAGES
Lorem ipsum, Dolor sit amet, Consectetuer
Timeline
Crew Lead
Carolinascapes
laborer
J’s contracting/ J’s Electric
Shop Manager
J’s Golf Carts
Owner operator
Taylor and Sons LLC.
Truck/ fleet Mechanic
Sport Durst Ram Truck Center
Production Manager
East Coast Diesel/ Yard Pros Landscape and Grading/Patriot Print Company
shop foreman
Iron Diesel
Shop manager/ project manager
Gregs Classic Cars and Automotive
No Degree - Agriculture
North Carolina State University
Similar Profiles
Valerie YohValerie Yoh
Service Delivery and Enablement at Fidelity InvestmentsService Delivery and Enablement at Fidelity Investments
Management Analyst at Federal Bureau of Prisons, Central Office, Washington, D.C.Management Analyst at Federal Bureau of Prisons, Central Office, Washington, D.C.
