Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chad Saunders

Mooresville

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Plumber

Horizon Services Inc.
07.2024 - Current
  • Enhanced customer satisfaction by efficiently diagnosing and repairing complex plumbing issues.
  • Streamlined inventory management, ensuring availability of necessary parts for successful project completion.
  • Delivered energy-efficient solutions for clients'' plumbing needs, incorporating environmentally friendly products whenever possible.
  • Facilitated smooth project handovers by maintaining accurate documentation on completed jobs for easy reference during future servicing or warranty claims processing.
  • Mentored junior plumbers, sharing valuable knowledge and techniques to enhance their professional development.
  • Reduced callbacks by consistently providing high-quality workmanship on all plumbing installations and repairs.
  • Assisted human resources department in recruitment efforts, interviewing candidates for plumber positions.
  • Established a culture of continuous improvement within the team by soliciting feedback from members regarding ways to enhance work processes.
  • Conducted regular inspections on completed projects, ensuring compliance with industry codes and client satisfaction.
  • Trained workers in proper methods, equipment operation and safety procedures.

Plumbing Technician

Morris Jenkins
06.2022 - 07.2024
  • Performed routine maintenance of plumbing systems in residential buildings.
  • Educated customers on preventative maintenance measures to reduce future plumbing issues.
  • Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
  • Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
  • Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
  • Provided comprehensive estimates to clients for proposed work, ensuring clarity in cost expectations and project timelines.
  • Consistently met deadlines for project completion by efficiently allocating resources and managing time effectively.
  • Maintained compliance with local building codes and regulations throughout all phases of service delivery.

Lead Plumber

Saunders Plumbing, Inc
07.2017 - 06.2022
  • Achieved cost savings by accurately estimating labor hours and materials needed for job proposals.
  • Maintained a safe working environment by strictly adhering to safety protocols and regulations.
  • Expanded business offerings into commercial plumbing services, diversifying revenue streams and clientele base.
  • Collaborated with general contractors to ensure seamless integration of plumbing systems in new construction projects.
  • Responded promptly to emergency service calls, mitigating damages caused by burst pipes or other critical issues.
  • Optimized workflow for project completion by effectively delegating tasks to team members.
  • Increased client retention through exceptional communication skills and timely resolution of concerns.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.

Education

High School Diploma -

Southwestern Randolph High School
Asheboro, NC
06-2008

Skills

  • Problem-solving
  • Team development
  • Staff development
  • Sales strategy

Certification

P-1 NC Plumbing License

Timeline

Lead Plumber

Horizon Services Inc.
07.2024 - Current

Plumbing Technician

Morris Jenkins
06.2022 - 07.2024

Lead Plumber

Saunders Plumbing, Inc
07.2017 - 06.2022

High School Diploma -

Southwestern Randolph High School

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Chad Saunders